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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,516 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Microsoft Surface laptop. The speed and practicality I'd the laptop make for an efficient day. The face recognition is the best for quick access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter absolutely loved this laptop the size was perfect and she loved the colors that were available and customer service was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good service, happy with the product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for almost a month and I am very happy with the product. I would recommend it to anyone who does not have a preference between MacOS and Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Better than Mac book air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was choosing Surface lap book and Mac book Air. This Surface is Beautiful design and solid make and has touch screen. I had made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best budget daily use laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent all daily use laptop. The graphic is excellent, quick and smooth processing, Wi-Fi speed reaches over 600mb with my AX router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing laptop so far, replacing my macbook pro, very good and heavily powerful. Battery life is great as well, looks tough and can operate under child conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfectly pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful. light-weight, and powerful. What more would I want. This is my personal computer (not work computer) and really checks all the boxes for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school. Fast start up. Display is crystal clear and bright. Great laptop if you are not doing any heavy lifting like editing photos or movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops I have ever used. I love the size (easily transported). It’s exactly what I needed! Exceeds any expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this laptop. Compact size. Compatible with my arch mouse. Unfortunately I have not received the antivirus as promised as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface laptop 3 -13.5 inch i5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing laptop that is well constructed with an amazing battery life ---- pluse 12 hours. My son loves his laptop and has given him no problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that your son loves his new Surface Laptop 3. Thank you for sharing your thoughts; we hope he continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. No unnecessary add on software from the manufacturer to slow it down. Simple and smooth. Lightweight. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded every expectation exactly what I needed. I was in the market for something compact and reliable and someone recommended this laptop, very happy i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Kamiya’s Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, the product has been an excellent addition to my life. It works wonderful and is lightweight. Thanks for the simple and easy transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for a few weeks and have been very pleased with how quickly it boots up, processing speeds and overall the light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good laptops with nice speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptops, I'm very surprised how thin and light it is and works wonderfully with tasks and play music well without having external speakers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my sister beginning college and it’s a great, easy to use computer. After half a year, still seems to be working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a week or so but it’s working great. Upgraded from a 6 year old Sony laptop that had majorly slowed down, have a responsive computer again has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first one upgraded to the 3rd iteration of the product and loved it . Easy to work with it some editing in photoshop ,movie watching , and some work .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I like one drive. Also I wanted a light laptop. I don’t like the face that they want to force me to use edge. I struggled to keep using google chrome.

    I would recommend this to a friend