Customer Ratings & Reviews
- Model:
- V4C-00043
- SKU:
- 6374329
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.
This summary was generated by AI based on customer reviews.
Great first laptop for my college student!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for my son for college. The only issue we had with it was we had to spend another $130 to add Microsoft office , which to us was crazy since it was a Microsoft computer! Then find out the college offered it to all their students for free. So check with the college before you purchase anything extra. Lesson learned!
I would recommend this to a friend- Pros mentioned:Weight
the computer i love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this computer. it is lite weight and completely functional
I would recommend this to a friend - Pros mentioned:Speed
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, compact and easy to use. The graphics are great. Just love this computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, looks good and functions as expected. Very happy with the purchase and would recommend.
I would recommend this to a friend - Pros mentioned:Weight
Excellent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable, lightweight can carry anywhere but durable at the same time. Happy with the buy
I would recommend this to a friend - Pros mentioned:Speed
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Feels like it should charge on the other side though. Otherwise...good display and speed.
I would recommend this to a friend - Pros mentioned:Weight
Fantastic product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful laptop for school. Love the full touch screen and light weight.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the touchscreen and lightweight design of your Sandstone Surface Laptop 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Weight
It's fast!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick start up. Light weight. Good display and beautiful color. My daughter is happy with it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your daughter is happy with her new Surface Laptop 3. It's great to hear that its fast operation and lightweight design has made it a good choice for her. Thank you for sharing your experience.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use
great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microsoft surface computer purchased was easy to set up right of the box. very nice computer
I would recommend this to a friend - Pros mentioned:Keyboard quality
Completely met expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an emergency purchase. Looked online and was very pleased with the product when I received it.
I would recommend this to a friend - Cons mentioned:Heat
Wifi issues ruin it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing, please, please PLEASE google 'surface 3 laptop wifi issues'. It's a known issue and seems like it will never be fixed. The only way around it I found was to turn on airplane mode before closing the lid so that the driver wouldn't know I put the laptop to sleep. But if your connection drops for any reason, you'll have to toggle airplane mode again to reset it. For a laptop this expensive, we should not have to deal with issues like this. If it were a $300 laptop, sure. But not $1000. Also, the machine runs hot. REALLY hot. My macbook air can sit on the bed while I stream netflix and the bottom stays totally cool to the touch, and the fan doesn't have to come on. This one's fan goes crazy after just a few minutes and feels extremely hot on the bottom even when I have it sitting on a table. When it does windows updates I have to literally open my window and set the laptop on the ledge so it gets cooled by the winter air. It's that hot. Long story short: I returned it. The touch screen was beautiful and amazing and even works with my HP pen. so I was really unhappy that the experience was ruined by these two major issues. So close to being a great laptop.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to share your honest experience with the community about your Surface Laptop 3. We truly appreciate your honest feedback about the WIFI difficulties you've encountered and we'll be passing it along to our team, as it gives them a chance to make our products better.
Best,
Rebecca
Surface Customer Care
- Pros mentioned:Ease of use
Patch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and easy to use. We love it. It was definitely worth the price.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thanks for sharing! We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Ease of use
Surface laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I continue to love my surface purchases. This is my third one and they continue to meet my expectations.
I would recommend this to a friend - Pros mentioned:Weight
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, great picture quality, and the zoom call quality has been flawless!
I would recommend this to a friend - Pros mentioned:Weight
Remote student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer for student learning remotely. Color is pretty and computer is light.
I would recommend this to a friend - Pros mentioned:Weight
great laptop !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop has good power while being light weight for traveling. highly recommend this laptop!
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Love how it is touch screen, it's so thin too, perfect to fit anywhere.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bria – We're delighted that you love the touchscreen and lightweight design of your new Surface Laptop 3. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Ease of use
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop. Good value for the money spent. Easy to setup and works great.
I would recommend this to a friend Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a small and simple laptop for school or work on office this one its the best option for the most people.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option if your trying to avoid paying MacBook prices....and it has touchscreen.
I would recommend this to a friend