Customer Ratings & Reviews
- Model:
- V4C-00043
- |
- SKU:
- 6374329
Customer reviews
Rating 4.6 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Better than Apple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer of the year. Great equipment for the money. Super thin super fast super amazing.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Wife loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer light fast and sleek. Only down is it doesn’t have any Microsoft products
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend Rated 5 out of 5 stars
MyMicro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, compact. Provides me with the space I needed for multi- faceted functions
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy you are enjoying the compact design of the Surface Laptop 3. Thank you for sharing your thoughts with us.
Best,
Katie
Microsoft Surface Team
Rated 4 out of 5 stars
Surface 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lot of computer for checking email, internet searches, shopping etc. I have the Surface 2 for work and love it, so I thought why not. Why not? I don’t need that much computer and the quality of the keyboard was not to my liking. Picky, I know but it bounced as I typed. Not the same quality of the Surface 2. If you are a student or working from home and using a personal computer, I would recommend. Otherwise, it’s too powerful for regular lite use.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Good product. No software included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product but had to buy all software. It's all extra. Jumping the price around $500.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was good and it was very beautiful. I totally recommend it to anyone in need of a laptop.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love It great for college students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really nice laptop perfect for on the go college student and easy to carry around.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the computer so far. No issues at all. Easy to setup. Has everything I need.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use. Great quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment. Worth the extra money. Easy to use. Perfect for college student.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works great, it’s fast and has plenty of storage. Love sleek design and color!!
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Much Better than the 2019 Macbook Air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Computer is at least 3 times better than the similar priced Macbook Air. My wife loves it.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 4 out of 5 stars
Came damaged
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure what the shipping department was thinking when they sent this out in a bag but it showed up with a dent in the cover. Still worked so we kept it at a discounted price. Few months later it went to Microsoft for usb port not working. The replaced it at no charge. The laptop they sent back was actually the 15” model. My son liked that better so we are keeping it. Wouldn’t have had time to change it out before college started anyway. Seems like a nice laptop.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Tom,
Even though everything didn't go exactly as planned, we're glad that you're enjoying your new Surface Laptop 3. Thank you for sharing your feedback; we hope it serves your son well at college.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great laptop for students!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface laptop has a touch screen which is convenient! It is a great tool for school and work.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for teen daughter as first computer . Working good so far and able to access what she needs for school and home use.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Big upgrade from my surface pro 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome features like facial recognition. The wife loves the sandstone color and the amazing speed.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Best laptop I've had!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the best laptop I've ever had. lightweight, fast, and perfect for my college classes
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and sleek
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something that was sleek and fast. This does everything that I need it to do.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend Rated 5 out of 5 stars
My new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a very nice laptop very responsive and fast and it's the perfect size
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful purchase. Sleek , handy and state of the art. Yet to use it, but seems a perfect choice
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light and easy to use. Love the color selection. I would recommend this to a friend.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lilly,
Thank you for recommending Surface Laptop 3. We're glad that you love how easy it is to set up and use, and that you're a fan of its color, too. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care










