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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,516 reviews
  • Rated 5 out of 5 stars

    Gorgeous and functional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for personal use. It allows me to easily keep track of my personal business and work even when my husband is asleep due to the keyboard light, I picked the beautiful sandstone color. I just love my new laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I made right choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing touch screen makes it so much it easier i purchased it for my daughters remote learning classes and so far its doing excellent job just one problem when we charge it has heating issues other than its excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very lightweight piece of equipment one that I would purchase again. One thing is that I would not buy anything with a processor of less than an I5 and up. You buy anything less then the i5 your systems get bogged down and is slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great general use laptop for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great general purpose laptop. The screen is one of the brightest and sharpest in this class of laptops. The bummer is MS refuses to go Thunderbolt 3, and it would be nice to have some slimmer bezels. Overall a great general purpose laptop for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HandicapFriendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to handle. I have very bad RA all over but my hands are the worst. I am able to open the laptop with ease. It's not too heavy or bulky for me to handle. I'm still learning or relearning. I'll get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop - we bought 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one of these 2-3 years ago and it is our workhorse. My work has caused me to need that so much, my wife couldn’t keep up with what she needed. So, we bought another identical one. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very trustworthy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an old Surface Pro 3, As expected, Great materials and finish, competitive specs, display, and great performance. Fantastic all-around workhorse...Really really hard to beat for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical about buying this laptop since it is a little bit expensive, but I don't regret it! So far it has worked great. I mostly use it for school work and there hasn't been any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on clearance for a good amount son loved it still uses it for school and to play games very easy to do all your basic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connectivity.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with Microsoft over apple this time and so far is been great, you can connect it directly to you other devices like TV without needing and extra device like apple TV or others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son when he was attending school online due to Covid. He’s back in school now but he uses his laptop for homework. He hasn’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars for form factor & keystroke response.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zip-zip speedy - SSD is great! Enjoying configuring this thing with the latest settings available. Looking forward to years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had an HP, but this laptop is amazing! The screen size is perfect, and the touch screen has just the right sensitivity. Top it off with the matte black color, and it's my favorite laptop I've had in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I don't like about the surface is the fact they are charging me for my word and excel software It was free on my old surface, I am also not happy with the fact that they closed the microsoft stores

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has completely exceeded all of my expectations. My son has a Mac book and has taken over my computer because of all the great qualities and features. Looks like I will be getting another one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Darlene,

      We're delighted that you love your new Surface Laptop 3. It's great to hear that it has exceeded your expectations and that its features fit your (and your son's) needs. Thank you for sharing your experience!

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great latop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptopl! I love that it comes without all of the extra stuff that just bogs down your computer. Great magnetic power cord To laptop just wish it was on the left instead of the right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop 3.....best ever laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Laptop 3 is an excellent laptop, i bought 2 of these laptops for my son and daughter in 6 months and looking to buy one for myself. Waiting for Christmas deal to buy VEF-00043.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best that windows can offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want a Mac then get a surface. I have tried many laptops with arguably better specs but the performance and smoothness in surface laptop 3 is excellent. I would have to say that it's on par with MacBooks. It's a good buy any day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much improved over previous design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Surface Pro from a few years ago. I prefer a traditional laptop to the hybrid tablet functionality of the Pro. So far so good, but I should have waited a few weeks because the price of the I7 model dropped to the price of the I5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    New Laptop setup issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Laptop 3, I scheduled an appointment to have the New Laptop set up and also to tune up another laptop with the Geek Squad. On the New Laptop I have had to return back to Best Buy 4-times for issues that are still up to date unresolved. I will have to return back to the store with hopes that it will be the final time for the results that we should have received after the first visit. This has not only been time consuming but also inconvenient as it is and easy 16 mile drive for me each way.

    No, I would not recommend this to a friend