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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,516 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really like the touchscreen feature. It gets used far more often than I originally thought it would.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the touchscreen on your new Cobalt Blue Surface Laptop 3. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get them while you can!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I LOVE my new laptop! Understand, I do not use it for most business practices, but for a home workhorse that is mostly for personal use, it is more than I expected. Very happy with it. Solid state makes initial boot up so much faster than my old laptop. Also, I set up facial recognition so when I boot it up, it recognizes me and I don’t have to waste time logging in. These are just a few features that I really appreciate. Much more than I can list!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for college students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 2 months. I really like it I was one of those people trying to decide between mac and windows. I'm happy I went with windows it works really well I can be on it for hours doing school work. The screen isn't super reflective. I saw a few people saying that I don't have any problems with it. Overall I really like it I can have multiple taps open at once no problem. I have Netflix and spotify they work great. Pretty much this is a great laptop and I would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Hannah,

      Thank you for recommending Surface Laptop 3 to others. We're glad that it's proven to be powerful and versatile enough for college work, too. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good overall package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, keyboard and trackpad. Overall great build quality. Performance is pretty good. Better than AMD Ryzen 5 surface edition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for years. This time I decided to go with the Microsoft Laptop. Great product and easy to use. Price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought this for my cousin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And she loved it!! It’s fast, it’s slick, so far it’s great she hasn’t found anything bad about it! The rose gold is just an amazing color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop 3

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface laptop 3 has helped me for the last past months. The only defects or issues mainly happen when I am detaching or attaching the keyboard pad, there have been times before in the past that it does not want to connect, this does not make things worse since I take this product as a table rather than a actual laptop. I like the camera features as I am able to take pictures instant, as other laptops don't have this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than MAC and touchscreen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! The graphics are amazing and it’s easy to navigate as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this purchase, amazing how fast it's when you open the laptop, I wish the power cord will be oriented to the back not to the front

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you're satisfied with the speed and power of your new Surface Laptop 3. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I switched from a desktop to a nice slim Portable laptop. Works wonderfully for my small business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my college kid as a portable easy to carry and is super convenient also works as fine without out any lagging

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love my Surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Well worth the price. My kids think it is as nice as their Apple MacBook. The biggest compliment!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop it does everything i need it to do and pretty light weight. I would get it again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Powerful i5 with Great Value and Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for an i5, rock solid design and performance. I like the design of the casing, it just feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Comes in great packaging. Laptop is very easy to set up, looks great and very nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is cheaper and more powerful then the new MacBook Pro. And I love apple. Oh and it’s better looking too just saying!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Small laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop 3 is small enough to grab and go. I have enjoyed the lighted keyboard and the speed of the Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was required for working remotely. It’s simple to use. I was able to download all necessary work program with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and home! It’s also fairly light and battery charge typically last me a couple days. Overall 9/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Slim and face detection to unlock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the keyboard and it's good quality. I like the facial unlock built in and touch screen dispaly.

    I would recommend this to a friend