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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,516 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girl Exactly what she was looking for!!!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well build, runs good, and very enjoyable to use on a daily basis

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is durable and great for employees who are mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice laptop. Easy to use. Nice display. Small enough to travel with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ashley – Thank you for sharing; we hope you continue to enjoy using your new Surface Laptop 3. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Portable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has over heating problem while charging, other than that it is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    i love how it feels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its sleek. it just feels cool. so far, i'm more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop 3 is so fast and versatile. Look no further!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for school because my iPad/Mac wouldn’t play well with my school’s canvas. I was familiar with the surface pro 6 that I use at work. I decided to get this as I already knew it worked well with Canvas. I now prefer this over my iPad and I’m an Apple junkie. I only wish the camera was as nice as the camera on my iPhone XS Max. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best purchased and price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Very light weight and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Surface Laptop. Lightweight and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended ...................fast as expected...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Laptop for work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and with SSD drive, it opens and load in seconds I recommend the laptop to any user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My granddaughter takes it everywhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. I am able to use a wireless mouse with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had MacBooks before switched to PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had MacBooks from 2012 to just recently and decided to go with PC best decision I’ve made. Working from home now this computer has made it a breeze! All of my military trainings load without issues wish I would’ve switched a long time ago. Only complain I have with this laptop is the fact that the backlit keyboard isn’t that bright. Also they need to try to go with a smaller form factor for the charger

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fabulous. It is so light...great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop, especially for student to carry around

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing. We're delighted that your new Surface Laptop 3 fits your needs for school. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for WFH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for WFH - travels well between the office and home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Style is gorgeous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought it, it had this strange dot. I had to return it for a whole new one. Very odd. Other than that, the new one came back with no dot so I am pretty happy with it. I'm not a big fan of the magnetic cord but, the labtop over all is quite beautiful. I'm obsessed with it's pink color and I love the convenience of the touch screen. I'm not huge on tech so this fulfills my basic needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying the color and convenience of your new Surface Laptop 3. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for in home nursing visits

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very portable and easy to use for in-home visits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop, love the look of it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a great buy for me!! It is very easy to use!!

    I would recommend this to a friend