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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,516 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Windows computer around right now, specs and performance sometimes outweigh MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay! Loeve this item!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop gets everything done. I recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop!! My last one was so slow it felt like I was using Windows 99 lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please with this purchase. My son has been very complimentary of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter love this computer for school does all that she needs it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly performs as expected. Arrived on time and in perfect working order. Not a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought for college and she couldn’t be happier works and has the programs she needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for my online classes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! It works great for my online classes!!! So much better then my Mac book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great windows laptop. Great color options for anyone. It's fast and has a great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does everything I need it to do. It looks great and I love the touch screen also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface are pricey but have it all from one company is better than MS OS with HP hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to MAC but needed something compatible with some work programs, and this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim and light weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just in love with the colour of the product and it's just wow the shade and texture are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Microsoft surface!!! Perfect for college students !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product, bought open box Ford great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop; touch screen is a plus. Went back to MacBook as missed the integration available in Apple universe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Great price and works great for what I need. School work and browsing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this laptop for very long, but I really like it so far. Its fast, runs smoothly, has great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the VO Booth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new laptop. I am using it for Voice Over recording and it is so quiet! Perfect for the booth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using your new Surface Laptop 3. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Small and looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sleek and so far it is good. I haven't figured it all out yet but so far it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter. She raving about all the features, all the processing she can do.

    I would recommend this to a friend