Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 11. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 12. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 13. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 14. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 15. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 17. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 18. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Alt View 19. Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive.
  • Surface Laptop 3 video 1 minutes 14 seconds
  • Surface Laptop 3 - Overview video 0 minutes 30 seconds
  • Surface Laptop 3 - Sizzle video 1 minutes 26 seconds
  • Microsoft - Mix and Match video 0 minutes 38 seconds
  • Surface Laptop 3-Personal video 0 minutes 15 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum

Model:
V4C-00001
SKU:
6374330
Highly rated by customers for:
Your price for this item is $1,104.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,516 reviews

  • Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own one through work and this was a graduation gift for my son.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Bigblack1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface I'm impressed It live up to it expectations

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue

    I would recommend this to a friend

  • Great laptop for students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gift for a student! Easy to use from the moment you turn it on.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that Surface Laptop 3 has proven to be a great laptop for students! It's great to hear that it's been easy to use as well. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in condition as described, fast shipping, works well.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Versatile!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Size is perfect & love the touch screen technology!

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and love the compactness. Great computer for the value.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Nice medium grade laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being used for school by a middle schooler. Connected easily to our wireless and printer.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not got the points for this item so plz give me the points i deserve

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Perfect for work and entertainment on the go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even plays some older games at decent frame rates on medium settings

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • So amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got alot going on and I am in love with it.cant wait to see more

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • What I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described and meets the needs of a compact laptop.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Surface Laptop 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC laptop for school and personal use, defiantly worth it.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Good machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, very good machine, and this is a good machine indeed.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue

    I would recommend this to a friend

  • quit working 3 days after I got it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had it shipped to me for my son to use for college. Literally 3 days after I got it it gave him a black screen. It updated and then would never come back on. Just showed a black screen. I took it back to the Best Buy store and they replaced it no questions asked. So far he hasn't had any problems with the new one.

    I would recommend this to a friend

  • Great Computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase and I’m extremely pleased with it!!

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue

    I would recommend this to a friend

  • Loving it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was 1st one I bought and liked it so much bought a 2nd one.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it makes me feel so good would buy again

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products for office and home. Recommend to my colleagues.

    I would recommend this to a friend

  • Excellent value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and got it on sale. Great value

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Simple multitasking and fast laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers with this laptop better than Apple and their Mac.

    This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue

    I would recommend this to a friend
Page 63, Showing 1,241-1,260 of 1,516 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.