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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,516 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own one through work and this was a graduation gift for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigblack1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface I'm impressed It live up to it expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gift for a student! Easy to use from the moment you turn it on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that Surface Laptop 3 has proven to be a great laptop for students! It's great to hear that it's been easy to use as well. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in condition as described, fast shipping, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Size is perfect & love the touch screen technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and love the compactness. Great computer for the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice medium grade laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being used for school by a middle schooler. Connected easily to our wireless and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not got the points for this item so plz give me the points i deserve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work and entertainment on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even plays some older games at decent frame rates on medium settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got alot going on and I am in love with it.cant wait to see more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described and meets the needs of a compact laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC laptop for school and personal use, defiantly worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, very good machine, and this is a good machine indeed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    quit working 3 days after I got it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had it shipped to me for my son to use for college. Literally 3 days after I got it it gave him a black screen. It updated and then would never come back on. Just showed a black screen. I took it back to the Best Buy store and they replaced it no questions asked. So far he hasn't had any problems with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase and I’m extremely pleased with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was 1st one I bought and liked it so much bought a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it makes me feel so good would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products for office and home. Recommend to my colleagues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and got it on sale. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple multitasking and fast laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers with this laptop better than Apple and their Mac.

    I would recommend this to a friend