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Customer Ratings & Reviews

Your price for this item is $1,104.99
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Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,516 reviews
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Light, fast, good looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the past two generations, this one really feels better. I like the metal finishes much more than the material used on previous generations. The screen looks beautiful. The trackpad is large. The laptop itself is very very light. Overall I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son who started college this year. It’s a great size and has a lot of features for the price compared to similar brands. He said it is fast and he likes the touchscreen capability. Great for note taking in class.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that Surface Laptop 3 has proven to be a great device for taking notes in class. Thank you for sharing your son's experience with it; we hope he continues to enjoy its versatile design and touchscreen features.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Outstanding Road-Worrier Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the surface pro 4 and decided to upgrade. After 3 months, excellent choice for my purposes. Light, portable and fast. Plus, it looks good and appears to be well built! The taller screen is helpful when reviewing documents. Highly recommend, so far!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop overall, smooth, sleek, and stylish. Love how light it is but I wish it was a little bit cheaper. It was really tough finding a hard shell case as well as a well protected laptop sleeve but overall phenomenal product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you love your new Surface Laptop 3. We're glad that you're a fan of its compact, stylish design, too. Thank you for sharing your thoughts and feedback; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Suirface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop, light and looks good! I use this for work, use it at home, office and as im traveling, the battery is great, it doesnt get too hot and the screen is clear. It could be a bit more rigged, it flexes a bit too much

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Brett,

      We're glad that Surface Laptop 3 fits your needs for work and home use. It's great to hear that its compact design makes it a good choice for working on the go, too. We hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a very good build quality and a good screen. The keyboard is pretty good too. The battery life and speakers are also very good on the laptop. This laptop is perfect for students or people looking to do some work on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 4 out of 5 stars

    2nd Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the original Surface from 2013 so needed something up to date with more than tablet functionality. Happy with the Surface 3 Laptop so far - it is thin for a laptop and with the touchscreen capability of a tablet so is the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Keyboard quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different laptops. I prefer the surface laptop over my macbook's and Dell's....great screen, great keyboard, and great clean lines. The Surface Laptop in cobalt blue just looks very rich. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface- Great Laptop and Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my surface for a few weeks and I love it. The ease of use, features and battery life are all exceptional. Best purchase to date for myself. Uses are for school work and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Glad I ordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great fast and works perfectly for my everyday use. I truly recommend this for anyone looking for a great laptop. Slim thin design makes it easy to transport whenever or wherever you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I ever made

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best choices I ever made when getting a laptop, still have it .Runs the same 2 yrs later never had a problem. Best Buy gets ots name for a reason. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Design, Weight

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and sleek design. Extremely lightweight; perfect to take on the road to work meetings, etc. Easy to hook-up to a larger monitor as well for home use if you want a larger screen!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing! We're delighted that you're enjoying the sleek and lightweight design of your new Surface Laptop 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the surface with my previous employer. I liked it so much that when I moved to a new company that did not provide the same - I purchased my own. Easy to use, slim and sleek. Great computer!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop 3! It’s great to hear that you're a fan of its sleek design and easy usability. We hope it serves you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for college students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for school and it is a perfect size! Its light and not bulky. It had great picture and sound quality(for zoom). I’m able to do many things at once while I’m doing school work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very nice for minimalist

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to take to work. She likes to browse the web and watch Netflix in her downtime. It’s lightweight and compact and it fits in her very small work bag. Very happy with this considering all you get with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're glad that your mom is enjoying her new Surface Laptop 3. It's great to hear that it fits her needs for web browsing and watching streaming video. Thank you for sharing how happy she is with it; we hope she continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Very user friendly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for a computer for a while now and this was absolutely the best purchase I’ve ever made!!!!!!!! Camera AMAZING! Applications AMAZING! Key Board AMAZING! Size AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great College laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this to use for virtual college. It has performed wonderfully and is sleek and compact and easy to carry. She did purchase a zippered sleeve to carry it in her backpack

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that Surface Laptop 3 has been a great device for your daughter to use for college work. Thank you for sharing how well it's been working out for her; we hope she continues to enjoy using her new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It is light and easy to use. I got it in the champagne color and it is very nice looking. Love the ease of typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Used it for school, and it worked well. One drawback is the battery life, I have to charge it while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Easy to setup laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is slim, light weight. Was easy to set up. I do recommend getting a docking station, due there's no many ports to plug things in. Overall nice laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi –It's wonderful to hear that it’s been easy to use and you like the lightweight design. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft