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Customer Ratings & Reviews

Your price for this item is $1,104.99
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Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,516 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent usabilty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned a Surface several years, wanted another. New design, functions, all great. Use it a lot, prefer the attached keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Overall Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop 3 is an incredibly laptop for the modern college student. It has quick processing and is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great price for an excellent machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop after waiting ten years to replace my old one. This is lightweight and charges very quickly. The screen is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microsoft product ever, way better than apple laptop. They should have included the microsoft pen as well. Thats ok

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    BAD experience but great potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the surface to replace my 6 yr laptop. I've been wanting one forever so was very excited. But you can get bettr for same price or cheaper. Feels expensive and sound is really good and def a competitor of the mac book as far as looks go. BUT the system started crashing within a week of use (blue screen of death). Also lack of ports means you have to buy an adapter. Asus Zenbook and others offer better storage, system, and ports for same $$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to maneuver. Bought for grandson for school use. He has enjoyed it and it is compatible with school programs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer since far. It has been very easy to use since all classes are online now. No problems so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent PC for Sales Professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We order this laptop for all our associates and it is working out well Love the ease off use, set up and flexibility

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear Surface Laptop 3 has been working well for your associates and that it was easy to set up.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is by far the most innovative and easiest to navigate. I’m very happy with my purchase. Thanks Microsoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Tony,

      Thank you for sharing how happy you are with your new Surface Laptop 3. It's great to hear that you're pleased with its innovative design and easy operation, too. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Design, Ease of use

    Rated 2 out of 5 stars

    Not happy with 720p Camera - Grainy Video Call

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautifully designed! Easy to use, not preloaded with unnecessary applications. However the camera is not 1080p (which I wish I would have known prior my 14 days or else I would have returned) the camera is grainy and terrible on zoom calls. I'm so upset about it. Definitely a deal breaker. I do not recommend if you will make video calls. Just horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft surface laptop, it is very light, the color is perfect and is so soft. Highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello, Conie,

      Thank you for recommending Surface Laptop 3! We're thrilled that you love its portable design and color. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Laptop 3 - impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super impressed with this laptop. It's used as my desktop connected to a Plugable Display Link 4K HUB with a 43" 4K monitor and 27" 4K Monitor. At the moment I have six windows opened with 46 opened tabs, and OneNote, split amongst Microsoft Edge and Google Chrome. There is no latency in performance, nor does the fan ever kick in. In the evening, I stream a Netflix movie without closing out any tabs or programs. Again, NO latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever owned. The battery, display and audio are above par, I'd highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bob – We're thrilled that your new Surface Laptop 3 is the best you’ve ever owned. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good value for a small laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality build, great picture and functions well. It only has one usb port for connecting accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light weigh, and aesthetically beautiful. Screen size is perfect, not too big nor small. fast. I have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for High School Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, user-friendly laptop purchased for my son's use in high school. Slim and light, but durable. Recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for recommending Surface Laptop 3! We're glad that it's been a user-friendly, durable choice for your son to use in high school. We hope he enjoys using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got it on sale and glad I bought it. Super lightweight and thin. Works great. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop does everything we need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very easy to sue and my high schooler is able to get everything she needs to do done. It also, will be an asset to her in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nothing more to say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great small computer I have had many of their kind in all different sizes I would recommend them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was really skeptical about it. One reason being that it was so simplistic about this surface laptop. But all in all, for what the price was, it's great. This laptop has more memory than others do and they cost more too. Its sleek, and the new metal body is so sick. In all black looks great. I'm liking it so far. I realized when I originally had the spectre x360, I didnt really need the 2 in 1 feature, which is why I exchanged it for the surface 3. So far its looming good to me.

    I would recommend this to a friend