Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,104.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,516 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our business. Even thinking of buying one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got it on sale. Love the face recognition. Super sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the latest Surface Laptop 3. Stylish, functional and love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great for all I was looking to do!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a few weeks but I am loving the capabilities and design of this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microsoft stepping up their game!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Microsoft is taking notes from apple on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, lightweight device. Works seamlessly with Word syncing and the touch screen is perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kim – It's great to hear that Surface Laptop 3 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, solid and fast. with the sale, it was impossible to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Little Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, nine and light. Powerful enough to take care of all on my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality and light weight. It is a true laptop instead of a pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for college students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister has greatly enjoyed using is with her virtual classes and zoom calls.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great everyday computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. I think the system works really well and the computer is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great surface to use!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surface to use. I am happy to use it to the extent of the capability.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    My Expectation was high for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mid range laptop for premium price. I bought it because there was no other option for me at the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing laptop , very nice graphics , affordable , and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface, better than that fruit brand. Fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for Business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend it to anyone. Quick and easy to use. We order them for business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not All That

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, this really wasn't any different from the Surface Laptop 2. Little upgrades here and there and that was about it. I even think the battery life on the SL3 is much lower than on the SL3. The idea behind this was that the SL3 charged faster... I guess it comes down to user's preference at this point. If I had known better, I would keep the SL2 and maybe upgrade when 4 comes out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product that's doesn't fail to deliver. Smooth keys and quick reactions.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fast and sturdy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's light and metal construction are top quality. Great hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy it again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a few weeks, so far easy to use and very fast.

    I would recommend this to a friend