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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,516 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good laptop. Worth to buy ! Highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kyle,

      Thank you for recommending Surface Laptop 3. It's great to hear that it fits your needs. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. But to happy about it not already having office installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine! Thin profile, light and portable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jill – It's wonderful to hear that its lightweight and portable design make it a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great for students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought had to be returned. We love it so we got the same thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast Computer! Easy to set up and use. Love the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school and it is a really wonderful tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i took this laptop as i heard from my friend it was good after one week suddenly it didn't on and i was scared that i have no backup laptop to work. i bought it down to store and it has been replaced. i never saw this problem in any reviews it had problem and also i bought the same laptop need to see i hope it doesn't have any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I did not realize it had face recognition until I got it, great plus! It moves very fast and i haven't had any problems out of it. I purchased this laptop after getting rid of my Dell computer that started to freeze up all the time. I'm glad I decided to upgrade to a Microsoft, best decision i ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good value for computer. Took longer than expected to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lightweight computer great design looking good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best item compared to MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item for travel and day-to-day work. The battery life is a little shorter than most computers I’ve had but the charger is very convenient. The only con about this computer is it did crack like most reviews state, it’s a hairline crack and was not seen until almost 3 months after purchasing. Definitely great for a college student or remote work!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lap top easy to use and easy handling light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and works well Battery lasts long and gives more hours

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. Need to take classes to further learn it but it does what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very light weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very light weight and is filled with great specs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's what an ultra-book should be...except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one minor issue with the Surface Laptop 3's and it is across the lineup and that is the lack of Thunderbolt 3. I'd love to see the Surface connector on the right side turn into another USB-C port with Thunderbolt 3, but that is minor and doesn't limit the product at this point in time, but given a year or three and we'll see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one big issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop so far... one issue I've experienced several times though is that it won't wake up from sleep. I had to google a solution and press down buttons for a power-on alternative. Pretty annoying for a brand new laptop to already be experiencing wake-up issues. Reviews say this is common with the Surface. Otherwise, I really like this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surfact Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am BEYOND pleased with my Microstoft Surface laptop!!! I absolutely love the blue color and the "velvety" feeling surface of the keyboard!! It is very sleek and light weight...easy to carry! The functionality is very good....quick speed. I have only had it for a month and have had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Surface Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design. Easy setup and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super fast and easy to use. Great with college programs.

    I would recommend this to a friend