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Customer Ratings & Reviews

Your price for this item is $1,104.99
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Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,516 reviews
  • Rated 4 out of 5 stars

    Great little rig, needs more juice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, i use it for Adobe premire pro to do sone basic video editing and it handles it fairly well! I do wish it had better battery life, but the quality is amazing for an on the go computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for business use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied. Had Surface when it first came out till now. Served me well but it was time to upgrade. Style performance, everything is good. Hopefully will serve me as long.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sam,

      It's great to hear that you're satisfied with the style and performance of your new Surface Laptop 3. Thank you for sharing your experience; we hope you enjoy it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been disappointed with Microsoft products so its no wonder that I love this computer. The only thing I am disappointed with is that there is not a 10-key number pad on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, it is beautiful, sturdy and the hardware is really great. The screen ratio is not your typical but it is good. I like how easy is to set up with office 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop that does the job!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong laptop but can be loud when many apps/windows are used simultaneously. Might not be the best PC compared to others. However, it does the trick for those who like touchscreen laptop settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has really surprised me, it works really well with work related apps and programs. It’s also really durable and doesn’t feel like it will break easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for College Students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent turn of events, I needed a laptop -- PRONTO! The Best Buy Sales Associate insured that I got a laptop that met my student criteria. I am thoroughly happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever owned. I have owned nothing but Macs and was VERY hesitant to make this purchase. Glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up unbelievably fast. The storage capacity is just about right (glad I didn't get the 128GB version, it would've been full already). Love the blue color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is entering her third year of college and needed to upgrade her old Surface. The new Surface has all of the features she knows and loves and there's nothing new to learn. She was able to basically plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good :) It does what it needs to do for my full-time and part-time jobs as well as for my daughter's needs until she gets her own to take to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fresh device that excels at the bare minimum. I use it for school, work and business and it is perfect for what I have used it for thus far. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and well-made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and well-made, I decided to purchase the Microsoft surface laptop after reading the Best Buy reviews. It was a decision well-made as it serves my purpose as a smallbusiness owner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my perfect purchase ever I am in love with my laptop when you have a good things and purchase good things you get very good compliments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter and she loves it. It helps her keep all her school work and activities together in one computer. She has been very happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Debbie – Thanks for sharing! It's great to hear that it’s a good fit for your granddaughter. We hope it continues to serve her well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEAUTIFUL COLOR WITH FAST TOUCH SCREEN FUNNCTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUT IT FOR COLLEGE CLASS. MOST MY GROUP IN CLINICAL HAVE MACBOOK BUT NOW A FEW OF THEM CHANGE THEIR MIND TO BUY THIS PRODUCT IN FUTURE BECAUSE IT HAS A VERY FAST TOUCH SCREEN TOO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The macbook of windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a windows laptop with the case like a MacBook! Great performance, quiet on low to medium power setting, and the 2:1 ratio is perfect for office work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Trevor – It's great to hear that Surface Laptop 3 fits your needs for work. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The matte black is such a sleek and minimal design. I have had touch screen laptops before, but there is a significant difference in how well this one works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best full laptop - extra light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to decide between this and the Surface Pro7 ... both see so so disappointed in the Surface Pro X - would be the most awesome system if it was an Intel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a laptop that I could use for school and school only but I found that this laptop can do so much more super glad I chose this one can’t go wrong with it.

    I would recommend this to a friend