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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,516 reviews
  • Rated 5 out of 5 stars

    Great for online conference calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop just for conference calls it’s amazing maybe the best webcam/mic combo for these times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat laptop I ever had in my life! Definitely would recommend this to anybody in school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for my son for college and this is the ideal laptop for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop, the touch screen is a bit touchy but overall good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best shopping best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes best shopping, laptop is Amazing. Alexa is the best thankyou Playstation5 is increíble thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice MacBook replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lightweight. Unique color. Comparable pricing. Design reminds me of a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface laptop, I love it! I am going back to school and this laptop has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this computer and the service from Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend and have recommended this computer to friends. Their customer service department is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    luv my best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesomesauce I swear I love it and I get all my tech from best buy because of there GUARANTEE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love its smooth keyboard and touch screen it works great and is perfect for my study needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced aging laptop with this new one. So much better. Works well, great graphics. Love the Sandstone color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this laptop. Configuration, screen resolution, etc. everything is so good. Its worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for school and Ive never had a laptop that was this good.. the screen ratio of 3:2 is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service & my new laptop! Geek squad also were very helpful in setting up my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few days but I am very satisfied with my purchase. Made of quality material.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that you're satisfied with your new Surface Laptop 3. Thank you for sharing your thoughts; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    First time iPad user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week now and Loving it so far. I was a kindle user before but now i will never go back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Competitive Laptop to any Apple on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good bang for your buck laptop with great specs for the price. only downside is the very glossy/reflective screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. I like the quality of the display on the screen. Also love the fact that it's touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s everything I needed and then some!!-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wold have really like tablet mode in this. Would definitely recommend it friends and family.

    I would recommend this to a friend