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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,516 reviews
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at an awesome price! Shipped fast and was well packaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful to look at and has a great camera. And, it keeps blinking. Annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro City

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Surface Pro in the family! This was for my wife, who loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin laptop which is what I wanted, and the windows system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to st ip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to install. Happy with my purchase. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a very good laptop and very fast it works grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent laptop I’m very happy with it and it works great I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn how to use. Would like more guidance on tips and tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excited about my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the discount received and it looks like it is a very good lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value with great performance at a reasonable price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you're enjoying the value and performance of your Surface Laptop 3. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    so far, so good. Haven't used it to much yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. Haven't used it to much yet. Once I start using it, I can jump back on and give more details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer. For the price it has everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item easy to use battery long time, I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised with this product. It was better than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and sleek my son loved his new laptop very nice resolution!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted to hear that your son loves his new Surface Laptop 3. We hope he continues to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great operating system. Using for work and does everything I need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cheryl – It's great to hear that it fits your needs for work. We hope you continue to enjoy using your new Surface Laptop 3. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Surface ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job nicely. Very unique color. This is the best Surface ever bought.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're delighted to hear you've been loving the color and design of your new Surface Laptop 3 and that's been working well!

      Have a great one,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Useful personal laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use.. seemless.. much better ui than 3 years back..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanta y me ayuda a trabajar en casa ahora con el distanciamiento social

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this version of the Surface Book 3. I'll definitely recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It is easy to use and carry and I'm happy to have it.

    I would recommend this to a friend