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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 3's touchscreen, its lightweight design, and its overall performance. Many find it easy to use and suitable for various tasks, from everyday computing to gaming. The positive feedback highlights the laptop's portability and attractive design. However, some users express disappointment with the limited number of ports available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface Laptop 3 - Durable and great for academics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used a Surface Pro for two years with no issues. Bought this for a family member and we are very pleased. Touch screen is a great size and the screen is very clear. Keyboard is responsive and accurate at 70wpm. A good academic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop

    Rated 5 out of 5 stars

    great ryzen product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a solid device and a great product. if you need something now for work id get it. the new ryzen (4000 series) version should be coming out this fall if you want to or can wait though.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Not worth it, Look elsewhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for some work use, Touchpad with a good processor, However the lack of additional ports is very underwhelming at this point and a better laptop could be provided at this price point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back to Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Surface for less than a month, I switched from a MacBook Pro that I had for almost 6 years. The MacBook did not have any problems, and did not slow down, but I had not gotten a new computer in a long time. I am more familiar with Windows OS so my hope was that going to a laptop that was offered by Microsoft may lead to a similar experience that I received with the Mac. In the beginning it was a little disappointing until it dawned on me to update the firmware to the latest, my earlier issues seemed to be resolved. So, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I am a fan of Microsoft Surface products / laptops, I would recommend this product. I use it for my home office and I will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I had heard the AMD chip was the way to go and I agree!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very good the keypad is nice to use .it is vey light not hard to carry in my bag

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine! You get what you pay for so upgrading and paying more is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice touch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quick works better than the laptops bought on amazon

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sturdy laptop replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t need the tablet this is a great laptop. Sturdy, good performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop with a decent gpu for mid tier creative design

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Computer Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fastest computer I’ve ever owned. And looks so good.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    NewPC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, wish it had more ports so I didn’t have to buy and external jack

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop and very light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and is very light. Touchscreen is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item and received the wrong item took two tries

    I would recommend this to a friend
  • Pros mentioned:
    Laptop

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with my purchase, a gift to me, from me!

    I would recommend this to a friend
  • Pros mentioned:
    Laptop

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Buy / Could not go wrong with this Microsift item.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the value. Lightweight with a lot of great features out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for college - she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Build Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft builds quality products and this is no exception. The finish on the black model is slick and ultra dark. The keyboards and large touch-pads feel good to use. They could be a little more cost competitive, but the quality is there.

    I would recommend this to a friend
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