Customer Ratings & Reviews
- Model:
- V9R-00001
- SKU:
- 6374350
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 3's touchscreen, its lightweight design, and its overall performance. Many find it easy to use and suitable for various tasks, from everyday computing to gaming. The positive feedback highlights the laptop's portability and attractive design. However, some users express disappointment with the limited number of ports available.
This summary was generated by AI based on customer reviews.
Not easy to fix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer looks great, I was disappointed that the sofware is not very good. It gave me the blue stop code screen twice in the first week, and the restore system booth does not work properly.
No, I would not recommend this to a friendSony OLED tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and Kyle were both extremely helpful—they were also professional, courteous and patient. Kyle was incredible knowledgeable of product, and costs. Excellent experience.
I would recommend this to a friendgreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I am a fan of microsoft surface laptops, I would recommend this product. I use it for my home office and I will recommend it
I would recommend this to a friendExquisite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exquisitely made. Solid build in looks and features. A little expensive however. The only disappointing feature not found is an SD card slot. Otherwise perfect.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing your experience with your new Surface Laptop 3! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Horrible power cord!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer, but horrible power cord! It’s very flimsy, falls out constantly and stopped working after just one year!
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is sleek and fast! The screen is amazing. The charger that comes with the laptop is magnetic. The charger doesn’t poke out which is better.
I would recommend this to a friendLove my new cp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microsoft surface laptop. It is exactly what I was looking for. My experience in the store could have been better but everything turned out ok.
I would recommend this to a friendHusband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving back to PC from a Mac... feels like coming home. Feels good.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Welcome to the Surface family! We're glad that you're back at home on a Windows 10 PC device. Thank you for sharing your thoughts; we hope you enjoy your new Surface Laptop 3.
Cheers,
Chuck
Surface Customer Care
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great customer service love it I always prefer to buy best buy
I would recommend this to a friendSurface 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first laptop and I love it! It’s chic and smooth and very light to carry around.
I would recommend this to a friendAs expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is thin and works well for the intended business use.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface laptop is the best! Great screen size and light weight!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the Surface Laptop 3.
Best,
Katie
Microsoft Surface Team
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all the computer is amazing! I would recommend it to anyone
I would recommend this to a friendBetter all around company then apple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of being caught up in the apple crazy and so glad I went this route. Live this new laptop so far
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Shannon,
Thanks for leaving a review! We're pleased to hear you've been enjoying your new Surface Laptop 3! We understand that switching operating systems can be tough, and to help we have a great resource here: https://aka.ms/AA4r435.
Welcome to the Surface family!
Cheers,
Heather
Surface Customer Care
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer and I would recommend to others
I would recommend this to a friendWrong style
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this unit because it was the wrong style
I would recommend this to a friendGreat Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product....I would buy again or recommend
I would recommend this to a friendTerrible, don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible for the price. Randomly shuts down, gets start on the load-up screen, and I had to install the drivers because they weren't updated before I bought it. Definitely not worth the money. I could have bought two decent computers for this price and had no issues. If it wasn't past the return date I would take this back. Mostly works fine, but not great when it shuts down in the middle of an assignment/edit or won't start up randomly.
No, I would not recommend this to a friendFor the cost, you can't go wrong.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything seems to be working, so no issues at this time.
I would recommend this to a friendSleek, Slim not super powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a little more speed but I do like it.
No, I would not recommend this to a friend
