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Customer Ratings & Reviews

Your price for this item is $1,784.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.4 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Laptop 3's ease of use, light weight, and performance. Many appreciate its sleek design and large screen, finding it suitable for both work and travel. While some users noted that battery life could be improved, the overall experience was overwhelmingly positive. The laptop's capabilities impressed users, with many considering it a powerful alternative to desktop computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Ryzen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from macbook Pro to AMD Ryzen Surface. Fantastic interface and enjoy the customizable features as well as the ease of using microsofts system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has a very premium feel and for the most part it functions well. The one I had was a open box and kept restarting by itself. Away it seems good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love what is see so far, but just getting it set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and light. The screen res is incredible, but what i have come to expect as a repeat buyer of Surface Tech. More to follow as i actually get to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. lighting fast and can keep up with my heavy work load. way better than mac. I'm happy I made the switch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daniel – Thank you for sharing; we hope you continue to enjoy using your new Surface Laptop 3. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Surface Laptop. Having used a Mac with Parallels installed, using a PC for Windows products is quite helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I love it so far. It looks nice it is fast it does exactly what I need to do. Couldn’t be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One little problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. My only problem is being unable to find iTunes music where I think it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the upgrade I needed. The processing speed is fast I am joy the color and the large display video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these laptops for both of my daughters and they love them dearly. They use them for school and leisure and it’s honestly one of my best purchases. Both of them have had their previous laptops for 8+ years so it was time for them to get new tech and with school being online these days, it was perfect and just what they needed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    first time with Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in love with this laptop.. very light weight and looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the Surface Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, responsive, crisp display with a nice keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it mainly for virtual learning with her students. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome display, lightweight, instant wakeup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for Visual Studio, surfing and Google Hangouts. Great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Power!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop really took me by surprise. I new it was going to be powerful but the build quality and focus on the little details is just outstanding. I can't say anymore about the track pad but I am now spoiled. Your paying a premium but it will be money well spent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout! We're delighted to hear you're enjoying your new Surface Laptop 3! We designed this device to not only to look beautiful but to also keep up with your day-to-day work, enabling you to do more. We appreciate your feedback, and we're happy to have you part of the Surface family!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used various laptops and this is a great business laptop. You can't go wrong with it. It is not a gaming one although I imagine you could game with it. There are others deigned for that. Outside of that, the OS works well. No lag, and its a nice looking device. The quality of the build is good as well. Apple makes a great laptop and I consider this an equally well built PC.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is for my son for school and he loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Videos load easily. Virtual school has no interpretations.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They is a really great laptop and it's a beautiful laptop

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!! Get the AMD if you can!! Super powerfull and light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the big screen and the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It’s sleek and powerful. Easy to set up

    I would recommend this to a friend