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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Laptop 4's keyboard quality, ease of use, light weight, and battery life. Many appreciate its compact size and sleek design, finding it ideal for portability. However, some users wish it had more ports. A few also commented on the pre-installed software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 186 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really awesome experience.Make sure everyone will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Sleek laptop with a great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek laptop, the build quality is top notch, the display is very impressive, the aspect ratio is extremely useful for productivity, can’t go back to widescreens again after using this. My only minor complaint is how reflective it is in bright light, I wish it was a bit brighter to improve visibility, I am talking outdoors with strong sun, but indoors it’s perfect. The keyboard is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best business laptop for me. I love how compact it is, how customizable it is, the specs (keyboard, color, touchscreen) etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, and efficient. Had the Surface Tablet before and missed an attached keyboard. This is perfect for what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Microsoft surface book with the backwards camera and detachable keyboard, but it shut down. I bought this one recommended to be the closest to the same thing. I do like it, but don’t love it as much as the discontinued surface book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop with a skinny bezel and high-resolution screen. I would highly recommend this to any student or family member.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 3 out of 5 stars

    Underpowered but great keyboard and touchpad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good things - probably the best keyboard and touchpad outside of a Mac. The screen size and layout is very nice and the full metal build is high quality. The bad - seriously under-powered for the cost; the cpu chokes on 4K video and is using last generation AMD which is a shame. Good battery life as well. Overall it’s a great build with poor internals and they are charging too much for what you get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items works great the best buy team was very helpful in the store with questions and great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Office Mate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't beat these Surface Laptops for a reliable direct connection to use Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Highly recommend it for school. The only thing that I didn’t like is the fact that it seems to scratch/mark easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a surface for work and was equally as happy with my purchase of the Surface 4 for personal use. Overall fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect purchase: The Apple of Microsoft computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and lightweight! So many cool new features and the perfect monitor view. I absolutely love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for a college student. Perfect speed and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The proper weigh and size for carrying to class.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop is great. It is lightweight and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface 4 Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute beast of a product! I have had this laptop for 6 months and I couldn’t be happier. The build quality of the chassis is extremely robust and the resolution of the display is phenomenal. The performance of the CPU and GPU are more than acceptable for a laptop in this price range. The only downside so far seems to be the battery life. It’s acceptable, but could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better than expected. Very lightweight good battery life and feature rich

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so far, quick and smooth, can handle multiple windows at the same time. Hopefully it stays that way going forward for several more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good latop have been using it for two years now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Repeat Surfacs Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Very slim. 2nd purchase (bought 1st generation 2 years ago)

    I would recommend this to a friend
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