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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 401 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 401 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light and Crisp!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light laptop - perfect for college and travel. Display is smaller, but resolution is excellent. No issues so far and would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the graphics, and lightweight design of your new Surface Laptop 4. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great lap top for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Smooth keyboard. Great screen Colors. Very fast. Very lightweight. Thin. Recommend for anyone looking for a lap top.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. We're delighted that you love the speed, display and lightweight design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop! Helps me with JavaScript and Python for coding and school/work. It literally is an all in one! Thank you Microsoft! Lets see if I can be the lucky winner for this 400 dollar gift card! Best buy is the best for electronic deals hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I got it on sale because I needed a replacement laptop for work. It’s been great very fast no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for college. Easy to use and sleek usage . Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for all 4 years of college. Never had any problems with it. You can even run retroarch on it to play some cool classics. It never let me down. Still use it to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light weight. Overall powerful machine. Stripped down os is prefect for what i needed. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We’re thrilled you love Surface Laptop 4’s ultra-thin design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect MacBook alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Size is great and the 3:2 screen adds some additional height for scrolling through documents, etc. Light, but solidly built. The touch-screen is responsive and works well along with the trackpad for any gestures you throw at it. Keyboard is solid, though I will say this one provides a bit more flex than the solid aluminum models. Still comfortable for casual typing. I use it as a work computer, but the CPU is also strong enough for some light/old games that don't require a lot of graphics power. SSD size is fine for me as I mostly upload to the cloud anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, color, and size. Just perfect! Prices are a little high, but it’s a quality product, so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best gift! I love this laptop. It’s so fast and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy second hand, not full price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow wake up. Youre supposed to be able to not have it plugged in ALL the time but if the power connection at the computer even gets bumped it immediately loses all power, very irritating when youre working on something and you have grabby children, or just in general really. Keys dont always respond either, and has a bit of lag. Honestly its all stuff i cna live with, just gets irritating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to carry around, works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! So easy to use and light enough for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value just the right size for what I need . Fast working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Surface laptop 4 13.5"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and ease of use are very good. Price is high. Weist is light and good. Closure of screen and keys is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever I love this product if your in school I highly recommend you this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Best Laptop I’ve Ever Owned - Ironman Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Dell and Toshiba devotee all my life. Always capable performers, but terrible battery life. My most recent Dell Inspiron 13 was the worst. Luck to get 90 minutes even after battery replacement. Performance sacrifices in battery mode was horrid. This Surface laptop is a game changer. I made a point to seek out a 4th Gen with AMD processor as reviews said it was a much better performer than the more-expensive Intel. It’s a winner. Battery life is hours and hours. Performs well running even Photoshop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast boot up, stylish thin design and great battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you’re a fan of Surface Laptop 4’s boot speed, all-day battery life, and lightweight design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    Good laptop for casual use and school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for casual use with good battery life and display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for college students!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop, it’s fast, efficient and overall better than the MacBook Air that I had purchased the same year as this one. That one disappointed me:/. But I’m glad this one is perfect for my everyday heavy school work.

    I would recommend this to a friend
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