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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 401 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 401 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a versatile laptop. My daughter uses it for her college classes. Light and compact. Very good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear that your daughter enjoys her versatile Surface Laptop 4. We hope it continues to serve her well at college. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had. Holds charge for days, clear screen, and looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school since some of my class projects require Windows. I currently use Macs (both laptops and desktop) so I needed something that was efficient and not overly expensive. I have been learning the systems and I love the touchscreen option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bishop/Dr.Andrew Muthemba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Greek squad were very helpful sales Associate was able to capture my expectation and the copier and laptop. Am proudly recommending the same to my friends, faculty dean and church leaders including my confidants of the inner circle ie. Business partners. Best Buy is the BestBuy am proud to belong/shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an absolute game changer. Just graduated college and it has helped tremendously. Recommended over a Macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produc lightweight easy to use. Worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and professional

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer! Very fast and display is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great price & look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop and so easy to use! It's very lightweight and easy to navigate when needed. Would definitely recommend this laptop. I didn't need anything too crazy or over the top as far as performance, but this machine has definitely exceeded my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! I use it for my photography and editing and I love how it turns out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that your new Surface Laptop 4 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Always gets compliments

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son has been loving this quick machine. Always uses

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft surface 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Fast download, fully charges in 30 minutes or less, and has along battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, improved performance. Does what I want nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Start Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and is pretty quiet. No issues to report. I reccomend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pristine, love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop took so long to turn on and just move. But I'm glad that the rep who helped that day when I bought took the time to explain the features and benefits compared to other laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my upstairs netbook and basement/workshop PC. I used to RDP from the laptop to the more powerful basement PC. Now I just use this surface laptop for everything. Works great with fusion360. Windows 11 isn't nearly as bad as the stories online. I do wish it had at least one more USB port and an SD slot though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the surface 3 for several years and I accidentally dropped my laptop and cracked the screen. I decided to update to the 4. and I absolutely love this upgrade. The display and mouse pad is amazing and the processing system works seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of many!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these in operations, and they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with many things in the household and very good performance so far!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Laptop 4 is great fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NuJazz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Needed for scheduling and monitoring music events

    I would recommend this to a friend
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