Customers are positive about the Surface Laptop 4's large screen size, high-quality build, long battery life, light weight, and strong performance. Many appreciate its touchscreen functionality. However, some customers express concerns regarding the limited RAM and the number of ports available, while opinions on heat generation are divided.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 202 reviews
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Highly Recommend
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop! Crystal clear screen, easy to use and sleek!
I would recommend this to a friend
Pros mentioned:
Battery life, Weight
Rated 5 out of 5 stars
Surface Laptop 4
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop. Light, powerful, long lasting battery.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Worth every penny.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely beautiful, slim design! Incredibly light to carry. I use it for everyday simple work and online school. This laptop can definitely turn up the heat for more excessive work like editing in 4K. Definitely worth every penny!
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality, Screen size
Cons mentioned:
Ram
Rated 5 out of 5 stars
A Productivity Dream
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
PROS
+ Bright, beautiful, and functional 3:2 screen
+ Fantastic keyboard
+ Sleek & thin design
+ All-day battery life
+ Ryzen CPU performs great
+ Speedy SSD
+ Big trackpad to match longer screen
+ Speakers surprisingly punchy
+ Windows Hello features integrate very well
+ Touchscreen
CONS
- Minimal port selection
- 8GB of RAM pretty low for being paired with a Ryzen 7 CPU for power-focused users
- Pretty thick bezels by modern laptop standards
- Black color shows fingerprints/grease pretty easy
THE LONG & SHORT OF IT
Since working from home over the course of the past year, I have truly learned to appreciate the smaller conveniences that make a good laptop great. Things like a long battery life, clear screen, speedy performance, and much more. The Surface Laptop 4 is in many ways the best laptop I have ever used. It is amazingly well constructed from what appears to be one solid piece of metal, which also helps make the laptop very thin and light. The keyboard (one of the most underrated pieces of any laptop) is possibly the best I have ever used, with a solid key travel that feels just right, and a crisp bottom that easily allows me to generate some of my best words per minute typing scores.
It is the screen that is maybe my favorite feature of this laptop. With a 3:2 aspect ratio, it has more height than a typical computer screen. For things like media consumption, means you will likely end up with much larger black bars on the top and bottom than something like a more standard 16:9 screen. However, what you gain with this aspect ratio is more height when viewing documents/pages, which helps make work production so much smoother. I’ve actually gotten pretty spoiled on the 3:2 aspect ratio, and often find I miss it when going back to my standard desktop. On the brightness, sharpness, and color aspects, this laptop also excels. The screen gets plenty bright, punchy, with a 2256x1504 resolution that allows text to appear crisp and clean across the board. I don’t have the equipment to officially measure color accuracy, but have owned many screens, including several calibrated ones, I can say this laptop looks great to the eye.
As for performance, the AMD Ryzen 7 CPU in here performs amazingly well. I write code for a living, and I found this processor to be fantastic at powering through most computational tasks I threw at it. It’s super speedy, and even for day-to-day work, it blows through everything I threw it at without skipping much of a beat. The one area of performance I am less than thrilled with is in terms of RAM. With only 8GB, the package feels a little lackluster, and I would often run out of memory in more computationally expensive tasks before I hit any CPU bottlenecks. At this size and price point, 16GB of memory standard would have been much preferred to pair with this kind of CPU. All this being said, for the average consumer or daily worker, I still think 8GB is plenty of memory for most scenarios, but just be aware you may see slowdown when running lots of memory-hungry programs at once, like Microsoft Teams with several Chrome browsers open, or for serious gaming.
On the note of performance, the internal SSD is plenty fast with very quick file transfer speeds and no read/write issues to note. For battery life, I didn’t run a formal clock on how long it took to go from 100% -> 15% (when I typically charge it), but it easily lasted me a full day without issue, and I have no doubt that you can easily get 12-14 hours out of this machine on a single charge if needed. It is simply a workhorse when it comes to longevity.
In general, there is so much to love with this machine, and apart from some thicker bezels (which seems a bit out-of-date in 2021 where many laptops are boasting near bezeless displays), there is very little to complain about. The only other area where I think this machine is lacking is in the port department. Specifically, you only get one USB-A and one USB-C port, which means you will almost certainly need a USB dock if you plan to use any more than one or two USB devices at the same time. I am not a fan of needing to carry a dock with me wherever I go when I want to use multiple USB ports at once, and so the lack of reports is a shame here. Not a deal breaker by any means, but certainty lacking if you use things like HDMI or many connected devices at once. Outside of the USB ports there is a headphone jack and propriety power jack with the included magnetic laptop charger.
All-in-all, I love this device. Like other Microsoft hardware I have owned in the past, the machine exudes quality and excellent performance. Unfortunately, it trades some function for these things, and may not be perfect for anyone. This being said, if you need a blazing fast CPU, amazing screen, and long battery life, look no further. I have no issues recommending the Surface Laptop 4 for others, and fully plan to use it as my daily productivity driver from now on. It simply feels like a quality device through-and-through.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – Thank you so much for sharing your thoughts on your new Surface Laptop 4. We're glad that you're a fan of its next-gen multitasking performance, PixelSense display and long battery life. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 4 out of 5 stars
Eh it’s alright
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets the job done most of the time for school, other than the keys being somewhat difficult to feel and read in certain lowlight situations without backlighting on max as well as issues detaching the screen from the keyboard. Overall a decent laptop
I would recommend this to a friend
Pros mentioned:
Screen size, Weight
Rated 5 out of 5 stars
Thanks Best Buy outlet!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful machine, amazing discount just for an open box. Got it for the wife on Mother’s Day so she can do her real estate work.
It’s big enough to use in the office and compact/lightweight enough to use on the go!
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Microsoft Surface 4
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for business use, plenty of memory fot trading and managing my business. Lightning fast, and looks awesome. Best of all is battery life, works all day on a single charge!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – It's wonderful to hear that Surface Laptop 4 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Pros mentioned:
Build quality, Processor speed
Rated 5 out of 5 stars
Worth the money!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great machine! Fast, Quiet, Awesome sounding speakers, Great screen and the keyboard is just perfect for me. This is my first Microsoft Surface Laptop and I'm not unhappy at all.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – Thanks for giving Surface a try, welcome to the family! We're glad that you're a fan of its speed, Dolby Atmos sound, and PixelSense display. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Sleek and Powerful
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in love with my new laptop. I had something smaller because I always hated big, clunky items. But this one is very sleek, thin and light and does what I need it to do.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – It's great to hear that new Surface Laptop 4 is a good fit for your needs. We're delighted that you love its sleek, light design. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team
Pros mentioned:
Weight
Rated 5 out of 5 stars
amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is an amazing laptop. definitely powerful and super light. i am using it to program from a Cam software and it is getting the job done with no issues
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Functional and light windows machine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works extremely well for it's price, cost, and size. Happy with this purchase. Think a design consideration that could have been valuable are more inputs of any sort.
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 4 out of 5 stars
Good investment for a decent laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice laptop.
Slick design with big monitor.
Despite the latest model SSD, it seems a bit slower on booting when comparing with acer laptop I have.
Battery varies depending on what you're doing.
It does last longer than my LG gram laptop however.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Satisfied customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with product. It is all I expected. Battery life is very good and the quality of performance is good as well.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 4 out of 5 stars
Great but could be Amazing.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having this computer for about two weeks I have been thoroughly impressed. I am coming from a work computer to a significant upgrade. The screen is great which is why I went with this laptop in general (I look at photos all day).
It has handled everything I have thrown at it so far. My only complaint or issue, is the charge cable. The cable itself is great and even comes with an extra USB in the brick, which is great for charging my phone. The magnetic part is extremely weak and a small bump usually disconnects it from the laptop. The bottom of the laptop is also curved so I almost always have to lift the computer up and look to reattach the charger. Aside from this little nuisance it has been great.
I would recommend this to a friend
Pros mentioned:
Build quality, Screen size
Rated 5 out of 5 stars
Excellent computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super thin laptop. I love the smooth surface. The larger screen and keyboard make it easy to use. Overall a great computer for all of my needs.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Kristy – We're delighted that you love the sleek, and lightweight design of your new Surface Laptop 4. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Pros mentioned:
Build quality, Processor speed
Rated 5 out of 5 stars
Great laptop.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop! Fast, thin, light weight. Easy setup. Screen looks great. Very much recommend.
I would recommend this to a friend
Pros mentioned:
Build quality, Screen size
Rated 5 out of 5 stars
Great lap top!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great lap top! Key board is comfortable and easy to use. Excellent graphics and a accurate touch screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was such a great deal for the price. The picture is great.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Nice laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, smooth - impressive laptop. Only drawback is no detachable keyboard like the surface pro
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, i am enjoying it. It is still new. One problem came up with a driver but the MS associate fixed it. Noe it is good.