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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 202 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's large screen size, high-quality build, long battery life, light weight, and strong performance. Many appreciate its touchscreen functionality. However, some customers express concerns regarding the limited RAM and the number of ports available, while opinions on heat generation are divided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 202 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I absolutely love the touch screen it makes it eas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the touch screen it makes it easier to navigate great computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and how easy it is to use. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My School laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy out of the box setup. Battery life is very good and easy to carry and use for school.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall computer! No problems transferring data from my old laptop. This laptop is also very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer laptop for the price. Battery life is great. Loads fast and I upgraded from a Surface 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you're enjoying the speed, and battery life of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop, purchased it to work remotely and its been nothing but great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs amazing. Love the weight and ease of opening

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever had. Super fast and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Yourmama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s fast, sturdy, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop and it is so thin and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Better than expected

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were not high after have used a chromebook for the past year. I am not a power user for business, just daily tasks, small online gaming. I know good picture as I have a calibrated home theater OLED so here are my assessments. Good: Very responsive, SSD loads things quickly and the laptop doesnt hesitate. External mouse paired easily. The touchscreen is responsive and works well with a stylus. It has WIFI 6 and paired with my router at 2 Gbps easily topping out my plan speed all over my house. Range is excellent on WIFI as well. Great battery life, working for almost 12 hours on it and the magnetic charger works fantastic! Sound out of this is much better than expected and it feels like it is coming out of the screen. Overall, this thing doesnt miss a beat and does everything I have thrown at it without missing a hitch. There are a couple cons: Colors on some websites are oversaturated and then on some sites they seem dull and hazy. I tinkered with the color settings and found a way to make it more neutral and it is much better. The screen is also pretty reflective and I found myself adjusting my head or closing the blinds behind me to make the glare disappear. Windows 10, yes, its a con to me, but it does what is supposed to do decently well. Overall, I am pretty impressed. I got the Ryzen version on purpose and it does not disappoint. Probably could use more memory but for what I do, this thing is snappy and fast. Good job, Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. It's wonderful to hear that it’s a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. Very slim and light as well. I'm really impressed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shawna – We're glad that you're a fan of Surface Laptop 4’s lightweight design. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft surface 4 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface 4 laptop is a great machine but requires additional equipment to make it work like a table top

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, work verry well, good speed, satisfy with Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Computer for everyday use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop - had previous versions and they are a wonderful laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast processor. Very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Microsoft Surface Laptop 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to use. The screen size is great. Love the touch screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rylee – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. We're delighted that you love the touchscreen and compact design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    One of my best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good laptop so far it’s working good and I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Good size screen and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 4 - Go Get It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted from a MacBook Pro, for business reasons, and I couldn’t be happier.

    I would recommend this to a friend
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