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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 4's impressive performance, lightweight design, and beautiful screen. Many appreciate its ease of use and long battery life, while some wish it had more ports. The sleek aesthetics and fast processing speed are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 118 reviews
  • Pros mentioned:
    Design, Weight

    Rated 5 out of 5 stars

    Highly recommend it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. So lightweight and sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop operates well for business purposes. Its lightweight and nice that ventilation is not exhausted out the bottom of the laptop so you can actually using it in your lap. This is my second surface laptop and I'm very happy with the purchase. Both work well well with the Surface Dock 2 to project to my 42" 4K TV.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Microsoft Surface Laptop 4 in our office. I have very few trouble shooting issues with this laptop. My only complaints are that it does not come with a large enough screen or enough ports to use in an office setting without purchasing a docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I7 15" black Surface laptop 4 is quite impressive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek black matte with sharper edges than expected, 3 lbs. No frills design as is typical. Blazingly fast with the I7 chip. Screen is super crisp and bright. Black matte does show fingerprints too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ideal laptop for business and personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance as promised in the brochure. I sad that it came with Windows 10 preloaded even after months of releasing Windows 11 OS. MS should have shipped the laptops with Windows 11 & necessary tweaks required for better efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer for Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought there would not be any difference between the Surface 2 and Surface 4. Boy was i wrong. Upgrade or buy new, a great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I can see the Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is crisp and i can see this 15 inch Surface Book 4 display with ease. Plug it in to your home base via a j5Create dock to connect everything you have. MS Teams works great on this rig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Surface 4.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my five-year-old Surface Book with this (already ever used the detach feature of my Book). Loving the Surface Laptop 4. No negatives at all. Highly recommend it,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lightweight, fast but disappointing battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, quality construction. Fast with good quality display. Battery life is not what I was expecting

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing your experience. We appreciate your feedback. For tips on how to optimize your Surface's battery life, please visit our website: https://aka.ms/AA4r434 Hope that helps, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    surface 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had a surace 2 laptop and it was a really good computer; we decided to stay with micro-soft surface products. This is why we chose the surface 4 as our new upgrade. These are great laptops; sure we could have gone with a lesser brand and lower priced one but the micro-soft surface has proven to be a reliable product; we chose to get it from Best buy as we did the surface 2 that we bought several years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed in a light, easy traveling laptop but also great for desktop with dual monitor set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. So glad I purchased. Sleek like an apple but works hard like a Microsoft/windows. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    RECOMENDED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FOR WORK AND DAILY USE, APPS OPEN FAST AND SMOOTH, REALLY NICE AND BEAUTIFUL COMPUTER.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick laptop. Physically it is very appealing. Downsides are the large bezel around the screen and lack of ports.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Excellent Surface for office and on the go. Is too fast and ergonomic. High recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Small Business Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a perfect laptop to run our small business from. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgraded version from our previous laptop. Bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A decent ultrabook but lack of performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek and minimal design. However, the performance is not good and battery life is so so.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup process and the processing speed is a noticeable upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Surface Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product can’t wait for next Gen! I have bought three!

    I would recommend this to a friend
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