Customer Ratings & Reviews
- Model:
- 5UI-00027/5UI-00001
- |
- SKU:
- 6455193
Customer reviews
Rating 4.6 out of 5 stars with 277 reviews
(277 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 4's fast performance, long battery life, lightweight design, and touchscreen display. They appreciate its portability and find it well-suited for daily tasks. However, some customers express a desire for more ports, citing the need for additional connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A+
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop. I got it open box good for $650 and it was in excellent condition with no issues. Two years strong and it’s still going.
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Loving my new Microsoft Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, loving my new Microsoft Surface laptop. It is light and very portable. I love the Face ID. The battery seems to have a long life. It was very user friendly during the set up process. So far no complaints!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop! Love the sleekness and weight. Easy to move from room to room.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the portability, and sleek design of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 4 out of 5 stars
Good laptop, some issues with the screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand, it is the second one I buy but they seem to have an issue with screen. The first one still works but the screen flickers a lot after being on for awhile. I notice the light or brightness of the screen goes up and down in the new one, enough for me to notice.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, everything about this laptop is great! It runs smoothly, touch screen is super convenient, and while I opted for the bigger screen it’s still not too heavy. Would recommend!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Best work laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my work. Light weight. Live the color. Highly recommended
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Battery Issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life drains very quickly if you are a college student I recommend going with something cheaper. Running zoom meetings and a few tabs on a little above half brightness will literally drain the battery from 80% to 70% in 25 minutes. There was an issue when I was trying to update the laptop it was glitching out so I had to manually search for the update due to the glitch not letting me access the features on the lower right corner. $1300 for a device that is not performing as it should is very very disappointing.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – For tips on how to maximize your Surface's battery life, please visit our website: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a Hope that helps, Erica Surface Customer Care
- Pros mentioned:SpeedCons mentioned:Ports
Rated 5 out of 5 stars
Love everything about this Laptop!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded my computer after having a surface book for the last five years. This model is so thin and super fast. Could use a few more ports but nothing you can’t add with an accessory.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 4 out of 5 stars
Surface Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It was within my budget and available when I needed it. The salesperson was very helpful in helping me making my final decision. The speed is top notch and it is lightweight and has all the features I was looking for
I would recommend this to a friend Rated 4 out of 5 stars
Ryzen 7
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent laptop. I am not impressed with the processing speed especially considering it is an AMD Ryzen 7 but otherwise I'm happy with the unit. Very happy with the ports on the side of the computer.
I would recommend this to a friend- Pros mentioned:Screen size, Speed
Rated 5 out of 5 stars
MUCH needed laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exactly what I needed. It’s fast, the display is VERY crisp, it’s aesthetically appealing & its touch screen option is very precise.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and then some!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model that was slow and unable to get new updates. This new model is fast and more than capable of running my applications.
I would recommend this to a friend - Pros mentioned:Battery life, Screen size
Rated 5 out of 5 stars
Good performance, good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for few days but so far it’s everything I need in a laptop. Keyboard is easy to use, very good battery life and screen is clear and vivid.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Great laptop super fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient, it’s lightweight and user friendly. This is my baby, she is right there showing me ways to improve
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Light weight easy usage and good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for its price and weight. Very fast and smooth too, i bought it as a gift to my wife for her birthday and she loves it.!
I would recommend this to a friend Rated 4 out of 5 stars
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help to set up because I am not as tech sevy as my daughter. Took her a couple tries to get it up and running.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft - Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft-Surface Laptop 4-15" replaced a touch-screen laptop that was about 4 years old. This model is much more user-friendly, especially when typing with the ability to disable the "mouse" touchpad. This keeps everything in place and in order on the pages and alleviates a great deal of frustration. It's lightweight for better portability and USB-A and B connection ports.
I would recommend this to a friend Rated 5 out of 5 stars
Me being me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my computer is like any other, its new its nice and it works good for now. I like it and that's what counts
I would recommend this to a friendRated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier! Service was top notch and I got exactly what I was looking for.
I would recommend this to a friendRated 5 out of 5 stars
MSoft Surface Laptop 4 Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to help a co-worker who needed to work from home. Needed good graphics to support CAD work. Worked very well for our application.
I would recommend this to a friend
















