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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's fast performance, long battery life, lightweight design, and touchscreen display. They appreciate its portability and find it well-suited for daily tasks. However, some customers express a desire for more ports, citing the need for additional connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 277 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. I got it open box good for $650 and it was in excellent condition with no issues. Two years strong and it’s still going.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Loving my new Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, loving my new Microsoft Surface laptop. It is light and very portable. I love the Face ID. The battery seems to have a long life. It was very user friendly during the set up process. So far no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Love the sleekness and weight. Easy to move from room to room.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the portability, and sleek design of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good laptop, some issues with the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand, it is the second one I buy but they seem to have an issue with screen. The first one still works but the screen flickers a lot after being on for awhile. I notice the light or brightness of the screen goes up and down in the new one, enough for me to notice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything about this laptop is great! It runs smoothly, touch screen is super convenient, and while I opted for the bigger screen it’s still not too heavy. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best work laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my work. Light weight. Live the color. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Battery Issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life drains very quickly if you are a college student I recommend going with something cheaper. Running zoom meetings and a few tabs on a little above half brightness will literally drain the battery from 80% to 70% in 25 minutes. There was an issue when I was trying to update the laptop it was glitching out so I had to manually search for the update due to the glitch not letting me access the features on the lower right corner. $1300 for a device that is not performing as it should is very very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Love everything about this Laptop!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my computer after having a surface book for the last five years. This model is so thin and super fast. Could use a few more ports but nothing you can’t add with an accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Surface Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It was within my budget and available when I needed it. The salesperson was very helpful in helping me making my final decision. The speed is top notch and it is lightweight and has all the features I was looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ryzen 7

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent laptop. I am not impressed with the processing speed especially considering it is an AMD Ryzen 7 but otherwise I'm happy with the unit. Very happy with the ports on the side of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    MUCH needed laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. It’s fast, the display is VERY crisp, it’s aesthetically appealing & its touch screen option is very precise.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and then some!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model that was slow and unable to get new updates. This new model is fast and more than capable of running my applications.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Good performance, good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for few days but so far it’s everything I need in a laptop. Keyboard is easy to use, very good battery life and screen is clear and vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop super fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient, it’s lightweight and user friendly. This is my baby, she is right there showing me ways to improve

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Light weight easy usage and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for its price and weight. Very fast and smooth too, i bought it as a gift to my wife for her birthday and she loves it.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help to set up because I am not as tech sevy as my daughter. Took her a couple tries to get it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft-Surface Laptop 4-15" replaced a touch-screen laptop that was about 4 years old. This model is much more user-friendly, especially when typing with the ability to disable the "mouse" touchpad. This keeps everything in place and in order on the pages and alleviates a great deal of frustration. It's lightweight for better portability and USB-A and B connection ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me being me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer is like any other, its new its nice and it works good for now. I like it and that's what counts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier! Service was top notch and I got exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSoft Surface Laptop 4 Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help a co-worker who needed to work from home. Needed good graphics to support CAD work. Worked very well for our application.

    I would recommend this to a friend