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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 598 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 598 reviews
  • Rated 5 out of 5 stars

    College Student Reveiw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I reccomend! I am a college student and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been really useful for college love how it’s touch screen and makes it easier to navigate my campus apps. Love the feeling of the keyboard and how smooth the laptop really is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Design, screen, keyboard all work very well and look great. The battery life is not outstanding but it does well enough to get you through the day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, purchased for my daughter for Christmas. I've had several years of reliable use out of mine so far and I expect she will as well. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great PC!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love how high-tech this device is and how light weight it is. It can easily fit in my backpack even if it is packed with books and papers!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college students, great for researching topics, submitting assignments, storage, etc. lightweight and aesthetically pleasing. Battery life isn’t extremely long but there’s a low power mode option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and is small so easy to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new computer because my last one busted but this is the best computer I ever bought. I love the color, it’s more dependable in battery life overall a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! Its a great laptop. Lightweight laptop perfect for for those who are college student or those who have to work from home and head to the office. Its an excellent computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, and reliable. My wife has had it for over 6 months without an issue. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does everything that I need and it's lightweight and I can take it anywhere. My biggest is the facial recognition. I think that's so nice that I can just open up and it can see me and there I am and it walks me in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, concise and multifunctional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a personal computer. I manage my own business and the software built in and ease of use of copilot is phenomenal. I got this computer while learning project management and operations. Very efficient system.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight, Im a stay/work at home mom and i carry laptop around all day. Highly recommend for traveling work as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Third time's a charm for a Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface and it is again very good, as expected. I practically live on my notebook, so quality, durability and ease of use are important. I have no patience for other manufacturers' useless shells that complicate things.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best decision ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how light weight it is compared to the tablet. The price is worth it. All the new update and features are wxcellent to use for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to use in my classroom at school. I love it! It's very lightweight, making it easy to walk around the room holding it while I help my students who are using iPads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Laptop. It does exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface. My first was 10 years ago and it is still going. This one is everything I need, and I like the color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously used the Surface Pro tablet, love the upgrade to the laptop. Also love the color of the rose gold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs great; a perfect laptop for school and work. Light enough to carry around and durable. The battery will last all day for work.

    I would recommend this to a friend