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Customer Ratings & Reviews

Your price for this item is $293.99
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Customer reviews

Rating 4.7 out of 5 stars with 593 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 593 reviews
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    Fast, lightweight laptop--fragile, heavy charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and fast, which makes it the perfect school laptop. Unfortunately, the base charger has a tendency to stop working very quickly (Same thing happened with my Surface Laptop 2, so the problem is not fixed. Luckily it can be charged via USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can take it any way to any place light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love at first Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Very durable, sleek and cute. The battery life is amazing. Very speedy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Graduate gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my graduating senior headed off to college. It has superior speed and functionality for a wide variety of uses. My daughter love the laptop style with the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Microsoft Laptop Surface 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing!!! I absolutely love the touch screen and how fast it runs!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my first year of college and honestly I love it. Battery last me for the whole school day which is 6hours, doesn’t crash out and works with every school software.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works so great as work computer. I love how fast it moves and it's touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Ligh wh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good it’s faster. It’s also light weight it’s not difficult to the c

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elegant and amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, super fast and easy to use. The screen resolution is excellent, very bright colors. The design of the laptop is so elegant and lightweight. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter to use at school. Works well and compact size for laptop backpack without being too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the black metal version. Light and responsive, nice design. Battery life has been good. Would defiantly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft - Surface Laptop 5 - 13.5” Touch-Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the device for about a month now and it works great...not a Windows 11 fan but that is another topic altogether. The form factor is good and the attached keyboard is my preference and I am happy with the choice. The device is ideal for browsing and use of office 365 apps and email. I use my device 6-8 hours per day and it holds a battery charge that covers that range.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great, light weight, powerfull laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several surface 4 laptops in the past and they have been great. This one works great as well. Has some minor upgrades but overall is a solid, light weight but powerful laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it so much. the battery stays charged forever, the touch screen is so convenient, and it’s a beaut.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great for my work on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Small, lightweight and fast. Loaded it quickly and off and running

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best portable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light, blazig fast, reliable and beautiful design. Fully capable of any dialy tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Time for an upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and super easy to use coming from the original Surface Book. Much more transportable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I have ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and small. Great overall laptop would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computing. Small and light, too. Travels well. Not ugly, either. A friend of mine has one and recommended it. I opted for more memory. I think that was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs exactly how I need it to. The touch screen is really convenient when editing and creating posts.

    I would recommend this to a friend