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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 220 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop 5 for its lightweight design, touchscreen capabilities, and long battery life. They appreciate its performance and sleek design, with many positive comments about its color options. While there are no major complaints, some customers have mentioned that the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 220 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    College Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the laptop I bought for college and I absolutely love it! It is lightweight and easy to take with me between classes. It has really good battery life that lasts me multiple days of use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Windows Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer for school, I can open all of my apps at the same time and have no issues with speed. And perfect size for a backpack and desk.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good Machine, but Drawbacks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was good, but I ultimately returned it; the build is solid, it performs well, and the screen is great. Here are the drawbacks: a) battery life: when I first used it, the system was projecting around 3.5 hours of battery life, which is abysmal; after about a week, the projected battery life when up to around 5 hours b) built-in camera: it's 720p and really bad quality; my Google Meet resolution was bad when using the camera c) I'm male and I found the keyboard a tab bit too small; it's just not comfortable if you have bigger hands and I struggled to type in a comfortable manner. For the price of the machine, I did not think it was justified given the drawbacks mentioned above.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    This thing is great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Perfect for school work. Lightweight so can be taken anywhere. Got the 8Gb version and not sorry at all!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and it’s the perfect size and weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, sleek, and super productive. Just what we needed in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    All round work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latop is perfect for school work and office work. Good for entertainment. Sits on expensive side of laptops but does worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good personal computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and intuitive to use. Windows 11 is a nice product as well. Touchscreen seems to work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy and fast to purchase. Nice slim and faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    John M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim, fast and a pleasure to use. The screen clarity is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To used and it was so light, very convenient to used

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Super lightweight, great graphics, and a fast processor. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own several of these and this may be the nicest one yet. Excellent battery life, powerful, and light!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I'm a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. So far it's quick, able to handle multiple windows and programs. Sharp and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast and easy to operate. My daughter had no problems transferring old computer to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this laptop. the touchscreen is amazing and the quality of everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Durably thin, easy to use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, easy setup, very thin but durable feel. Really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Delightful return to the Surface lineup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be one of the best laptops we've owned to date. Back in the day we had a couple of Surface Pro 3 units and they were good but they didn't meet our performance expectations on things like battery life and screen resolution. Several Dell XPS 13s later we decided to try this unit and have been delighted with its performance. We can highly recommend this Surface Laptop 5 13.5 inch touch screen with 16GB RAM and the Intel Evo Core i7 chip.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    surface ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am familiar with this from work and enjoy the user interface and ease of use..good size, good screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Laptop is every bit as fast as I expected, and the visuals are excellent quality. What TOTALLY impressed me, however, was the easy set up. Right out of the box, the instructions were clear and intuitive. It was almost as if Microsoft had anticipated every question I would have and every possible snag I could encounter. Bravo!

    I would recommend this to a friend