Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $284.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 136 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Laptop 5's touch screen, battery life, sleek design, and lightweight. They appreciate the convenience of the touch screen, the long battery life, the stylish design, and the easy-to-use interface. However, some customers wish it had more than one USB port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 136 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good, with long battery

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who needs a good computer with long battery life, I recommend it. Excellent for activities that do not require a video card.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Computer!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer! I originally had a MacBook Air that I was using for my college courses, but unfortunately I didn’t have access to all the Microsoft Office apps, so I decided to make the switch to this computer and it’s a dream! I’ve had absolutely no issues and I only have great things to say about it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. I love it. I upgraded from my old computer, it was super slow and really needed an upgrade. I thought I would miss my old computer but this one starts super fast, love the color, the screen is super clear. Thank you for making my transition smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer!!!! Great design and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Absolutely Love the Surface Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th laptop and certainly wont be my last. Super easy to setup and performs flawlessly! I have recommended this to so many of my colleagues. Great for working from home and going into the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Microsoft Surface laptop. I like the convenience of being able to carry it anywhere. I would like if it had a couple of connections to hook up an external HD or an extra Monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Used for school. It is lightweight and has everything i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use and good price easy to install programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for School and Work, No issues and the touch screen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    reliable laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality laptop, no lag time, fast and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Favorite Brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and have had 1 other computer that was a microsoft surface. We needed a new one bc my boyfriend was starting school and he needed a laptop. He is still using the one ive used for the past 6 years and its still working well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase for work and school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. It is a great laptop for work and school, can handle remote desktop load for hrs and hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for Consulting

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with my purchase. I needed the computer for some smaller consulting projects and it has proved to be very usefully for the volume that I was processing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It’s fast and great for my daughter starting college . I’m actually going to purchase one for myself since I’m in online school for my associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relly love this product. It meets all my expection from my career. Its beautuful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly with plenty of features. Bought same laptop, earlier version, previously.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    vs the tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefer this model over the "tablet" version. It is easier to work with on an airplane but still carries all of the touchscreen features of the tablet version

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this laptop. Very fast and smooth operations system. I would highly recommend this laptop for students or professional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is exactly what i needed and wanted the item was ready within an hour of ordering could not be happier with my decision to buy this

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Happy with the size of the screen as well. was pleasantly surprised that it is also touch screen!

    I would recommend this to a friend