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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the improved battery life and usability of the Surface Laptop 5. They appreciate the thin design that makes the laptop lightweight and easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 4 out of 5 stars

    love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would see a normal black laptop, But it is sleeeeeekkkkk as Hellll. I loved it. I gifted it to my boyfriend and he loved it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface laptop 5. Amazing laptop Best Buy has great customer service. They also did a match price definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer! Best one I have ever had. Wonderful Geek Squad assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for old old Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device replaced my old Surface Pro that I had for several years. The new Surface has been a great unit so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like how fast it is and great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My business computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of my expectations.....an excellent business tool

    I would recommend this to a friend
  • Pros mentioned:
    Better capability

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Laptop! I had a Surface Pro in the past but like this one so much more. Better capability and easy to use,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to navigate. I would buy a cheaper computer hands down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Processing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow and doesnt want to connect to internet, always have to restart it to get it to connect.

    No, I would not recommend this to a friend
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