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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Surface Laptop's strong overall performance and impressive battery life. Many appreciate the fast processor speed and find the laptop highly portable. The design and smooth touchscreen are also well-received, along with the perfect screen size and lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 214 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Feel the Breeze!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, sexy and solid. It’s been a while since I’ve felt this good with my PC. Battery life is a dream, and design is excellent for both form and function. I am no longer anxious when facing my lap top: instead? I fully look forward to it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Processor speed

    Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs as it should. Easy setup and transfer. Quick with a clean design. Keyboard has a nice feel and materials appear to be quality. Charges quicky and holds a charge after hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Touchscreen and battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a touchscreen laptop that also looked very nice and this laptop is definitely that. Sometimes I don’t want to use the mouse so having the touch screen is something I’m very used to. The look of it is so so nice, battery life is pretty prominent. I could use it all day and battery life would sustain it. I’ve had it for barely a month so I don’t know how it will be a year from now. I hope it’ll be worth the pay.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface w/copilot well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface is tantalizingly close to the ...The 2025 Microsoft Surface Pro (12-inch) is a highly portable, premium 2-in-1, offering a 90Hz LCD screen, robust build, and excellent pen integration for a, "true tablet" experience. It runs full Windows 11, making it more versatile than iPads.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop with plenty of storage and super fast - great battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Beautiful colour & size is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Had surface pro X & I feel this is an update, personally for me. Color is amazing and the feel is perfect. Performed is amazing, and runs fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! Has everything I could ask for. Great battery life and speed is crazy fast

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    Speed and Slick Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Speed and slick design suitable for Day to Day activites

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is cute, portable, and works great. I Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for Accounting Major

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a year now, Works great! long lasting charge, beautiful display. No issues in operation so far, i am an accounting major and it perfectly aligns with all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Combination of speed, performance and elegance…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 3+ months, love my new surface laptop, classy, zippy, light-weight and efficient. Highly reccommend. Suggestion - fingerprint scanner addition will be cherry on top to make this laptop more versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money. Display is nice and crisp. Processor is pretty good. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Lucia’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I ever purchased Very good performance battery life and speed compared to my purse thank you thank you so much. I highly recommended to other people. I like it better over the Mac and the customer service was superior. We are opening a new company. I will have this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Salesperson, Garrett was very helpful in helping me find the right laptop for me. He also took the time to explain all the features to me and recommended I purchase a 6 port hub, which I did end up needing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Convenient Laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super in love with this computer! Works so well with my school work schedule and is very seamless, I switched to Windows around 2024 after being an Apple Mac computer user since they came out with Apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely fast and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few weeks now, and it is a great laptop. I was surprised to find that I use my touchscreen a lot more than I thought. I do not use CoPilot at all, but it could be useful to those who need it. I will say that the reflection on the screen is noticeable, causing glare that affects visibility, but that doesn't bother me since I typically work in low-light settings. The touchpad is a decent size, with a great keyboard. The mouse pad does attract oils, but it's not so bad that you have to keep cleaning it. I also really enjoy how you have a choice to link your phone to the laptop. Overall, I am happy with my purchase because I am using it to earn my degree in a STEM major, and it does a great job with my work as a tutor. Really recommend for students and teachers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best little laptop I have had in a very long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new laptop every year. I have had this one for a few months now and can tell you that it is quiet, light, fast and has all the options available. Everything is top quality. GREAT job MS. I am so very impressed. I love it!! Get it. It's the best 13.4" laptop out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable, contains all the power you need to run for about 12 hours. This is based on using it for my business, which consist on reserch, and responding to emails timely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Reccomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well was a little confusing at first but runs great. Great battery life.

    I would recommend this to a friend
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