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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 181 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop for its impressive battery life and fast processor speed. The laptop is also praised for its portability and fantastic build quality. Additionally, users find the touchscreen to be a helpful feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 181 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect work laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and portable! This is my second time purchasing this laptop and I can't be happier. The packaging is a little plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beautiful and feature packed laptop from Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality, beautiful screen, light weight and easy to use laptop. Highly recommend for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new computer. It was very easy to setup and connect to the internet. However, we did run into a slight issue connecting to a USB home network drive, but after a lot of googling we found the solution. Something to keep in mind, this computer comes with the Windows Home Version. If you prefer or need the Pro version, you will need to add about $100 to your total price. Also, Best Buy does price match, so be sure to shop around so that you get the best deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome! The battery champ from Windows.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best windows laptop in this price range. Battery life is killer. Mac build & feel with fun from windows! :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really nice hardware. Very light, but still very powerful. Competition for Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most premium windows laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed. Luxury. Highly premium. Nice price. Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great. Connects to my employers VDI with no issues. Resolves the previous issues I was experiencing with my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, fast, great at muktitasking, coukdnt have asked for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a surface laptop six years ago and it was great, but it was time for an upgrade and this one is perfect, I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good laptop so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its working well since my systems and applications work faster than the previous one I own. Hopefully it continues to remain the same for the next few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built machine that is fun to use. Easy setup and transfer of docs and apps. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops I have utilized have consistently demonstrated exceptional performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! Very fast and reliable. It is great for school and office. Im buying another one for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A execution of the leap into ARM benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, and finally a product that is part of the Microsoft catalogue that can compete with the portability and battery life of the Macbook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light weight, good battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Super fast. The battery life is very good. The price is a little on the high side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Windows Co-Pilot Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop. Ive had it for about 2 months now and no complaints. Its thin, sleek, and has great long battery life. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon X Elite-powered Surface Laptop is light years ahead of the Intel-version. The programs jump ahead, no longer waiting for the round ball timer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. Easy to use. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far . I purchased it for my son for school. Seems to run fast and easy to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect...until it wasn't

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so very excited to received this laptop. I am in graduate school and was looking to replace my old lenovo 9i that I love but it was showing signs of wear. This laptop was highly regarded online by a few reviewers that I trust their opinions. For the pro's: The laptop is beautiful. The colors, the premium build the soft-touch keys are amazing. The touchpad is responsive and similar in quality to what I was accustomed to my lenovo. Cons: The screen is terrible. Its an LCD display that just looks archaic compared to the beautiful OLED displays you would expect in this price point. The low resolution of the screen gave me a headache when scrolling through webpages or reading materials. Ultimately, I returned the device. This laptop would have hands down been the best laptop in this price range for the money if Microsoft had not gone cheap on the screen. If this laptop had the same OLED screen the regular surface had it would be a MacBook killer. Super unfortunate because I otherwise loved the laptop. However this was dealbreaker for me.

    No, I would not recommend this to a friend
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