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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop for its overall performance, fast processor speed, and impressive battery life. The laptop's portability is also a significant advantage, enhanced by its lightweight design and convenient screen size. Users appreciate the touchscreen functionality and find the design aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 212 reviews
  • Rated 5 out of 5 stars

    Microsoft Touchscreen Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works so smooth and easy. The battery stays charged for a long time and I love using the touch screen feature. 10/10 recommend for anyone looking for a new multi-use computer!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    I loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, nice and light to carry, I love the touchscreen!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A perfect computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works perfectly. It is very easy to use even for beginners. It came with word, excel and power point without having to pay extra for. And it came with an antivirus program without having to pay extra for. This made it a more affordable computer. It is a joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great quality laptop for general usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great laptop for all of my general usage. (Microsoft office, email, internet, Trainerroad, etc). I know there are still apps working on support but I have not experienced any of these issue personally. Not a gamer. Everything has been incredibly smooth from setting up the PC through my month of usage. Last laptop was a M3 Macbook Pro. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extraordinary machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, in love with the design and system

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Hands down the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best laptop I’ve ever purchased. So happy with it and trust in it so much based on its performance that I got another one for my daughter for her to outperform all her school tasks and assignments. I love the touchscreen feature as well, but more importantly it has great memory space and RAM is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday use. Good battery life and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book 7th Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs flawlessly. With ample 16gb of memory for most business related tasks. The Storage can be upgraded if needed. The sturdy aluminum exterior and simplistic seamless design adds to its build quality. Screen brightness and color depth are adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college student - she loved how fast it is. Very light to carry around campus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    TBH, get a MacBook Air instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So its great MS is pushing ARM64 more as the battery life is much better (to bad they didn't stick with Nvidia from SurfaceRT days). BUT the battery life is way worse than MacBook Air M3 in real world use cases. Also Win11 is sluggish compared to macOS in many ways, from opening file explorer app, to just scrolling pages in general. Also Mac keep better battery on sleep so you're left with more when you need to use computer again. Also almost no one is publishing to ARM64 still for some crazy reason while that is starting to change. That said, this computer is pretty good BUT you should never enable Copilot-Recall if you plan on using this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface + copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Slim, fast and so efficient Absolutely what it’s said to be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth to use. Good than a macbook. More features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Reliable and light. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    IT Director

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is fast, light and has all the tools we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All the essentials and more ... Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best investment in a new laptop (replacing my old Surface Book 3). It has all the essentials and more. Fast, efficient, and doable. Great product for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and love this computer. It’s fast and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    sleek and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this a couple months, I can say that this is a great machine. Fast, great graphics, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an excited and happy owner of my Microsoft Surface Laptop, and I have also purchased it for my two daughters who are College students and they love them too. I would recommend them to anyone who is looking for a great and reliable and long-lasting laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This PC is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Surface laptop is clearly next generation. I owned an original Surface and it was great but the new one is faster with longer battery life. The Copilot is an awesome addition. I would strongly recommend. Ezra and Doug assisted with purchase and set up. Outstanding customer service. Very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Lightweight. Sleek design. Comparable to a MacBook.

    I would recommend this to a friend
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