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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,585 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick design. Light weight and works great. Wish it has light up keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Toni – Thanks for giving us your honest feedback. We're glad that you're a fan of its sleek and lightweight design. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    My birthday present :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my personal opinion it was the best thing I can bought here I love my new favorite small laptop I am not much interesting woman in the electronic things but it was exactly the laptop just I need for my personal use few time explained at my daughter how I wanted it then remember she laughed bc I said wish it in the pink color lol I am so happy with this really, good price and is very easy to use just I loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend, best investment ever, very easy to use and also very fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are glad that you are loving the Surface Laptop Go. It is great to hear that it is easy to use for you. Thank you for sharing your thoughts.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Comp for da kid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the kiddo. She uses it every day and watches videos on it too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great small laptop.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this laptop for several months i have fallen in love with it. Easy to transport, lightweight yet powerful. Be sure you can work with one usb outlet when buying it although this issue can be resolved by buying a usb extender

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop, easy to use and very beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Windows loptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loptop is small just what I was looking for not to bulky to take to work. This laptop has everything I need for school and the price was just right. Charger is also small the only thing that this laptop needs to make it perfect is a backlit keybord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for girlfriend and she hasnt complained.......yet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my niece for her school work and she just loves it. She absolutely loved the speed on it and the clearness of the screen. Would highly recommend for anyone with kids. Heck if I needed one I'd get one myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very great for school!! I also use it to play sims 4 and it runs very smoothly. I would say besides the key board it’s more of a gray then a blue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is a great laptop works fine and is a fast laptop. The only problem I have had with it is ive had to return it once already for the screen getting a line across for no reason. Now something else happened to the screen and it happened out of no where. So I’m confused on whether this laptop should be picked by someone else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Battery life/Supply

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for a year, and now my laptop will not charge. Now I have to see if I can get a replacement battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The labtop i was thinking was small when i came to pick it up but now i love it so much speed is grsat and it fits in my handbag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop little over a year. This laptop gets the job done. Would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s pretty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look and quality of the laptop and monitor screen. I do wish it had more than 1 SD and at least 1 hdmi port. I have to get an adapter for my needs. Another unique feature that I find disconnects too easily, is the magnetic charging area on the side. I am trying to get used to that. Otherwise, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel companion with good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good travel computer and light to carry all day. Fits on a tote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Graphics card issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this produce at the beginning of the semester 2021 for school, and am having to exchange it in February of 2022 due to ongoing issues with screen flickering/distortion. I am exchanging the product through Microsoft for a new one since they believe it is a hardware issue. Otherwise, I was really enjoying the product--very easy to set up initially, lightweight and portable, consistently quick startup, was able to load and run the EMR I needed for school without issue. Very hopeful the next one doesn't run into the same problem, I'll update this review if it makes it longer than 7 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is honestly really useful. It took me a minute to figure out it’s kinks because I had only ever used a google chrome book but now that I have this I love it. Only downside I see is the ports and charger falls out but if you can get over that it’s great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cute but the computer is slow. I got it just to check my email on. Half of the time it won’t connect to the internet. Just got a new Mac book pro. Much better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft and HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *screaming* I LOVE MY LITTLE COMPUTER!!! AND MY PRINTER IS THE BEST!!! And the girl who helped me was a jewel to me as well as to Best Buy!!!

    I would recommend this to a friend
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