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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,585 reviews
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 14 year old... she loves it! Easy to set up and very fast, also loves that it's a touch screen. It's a good size for her and very sleek but sturdy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is awesome to hear that your 14 year old is liking the Surface Laptop Go. Thank you for sharing your thoughts.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop. This joker is touchscreen and well as thin and compact. Battery holds its charge pretty well so it's last for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop. This joker is touchscreen and well as thin and compact. Battery holds its charge pretty well so it's last for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surface laptop go 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Nice slim design very portable and fast. I've had it for more than a year and it still works great and I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Love Rose Gold Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose Gold Surface is lightweight, easy to use and great value!! I love it so much. Super-fast speed and battery lasts over 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size, very light, and fast ! I love the touchscreen and use it more than I thought ! 10/10. Purchasing was so fast and easy in store.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of Surface Laptop Go's speed, touchscreen, and lightweight design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good laptop, The processor is really fast, it is touch and it is used for drawing. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Great economical laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little laptop. Small and easy to transport in my business. I also love the touch screen and speed. Price was great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight and practical for school. Was a little worried it would be too small but it's perfect

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. the color is great and the unlocking with face or fingerprint is cool. also the touch display is very responsive. the already installed office apps make it easier for school. it was easy to transfer info from my old Microsoft surface 6. the price is also a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s my first Microsoft computer and the graphics alone are worth the price tag. Super fast compact lightweight and sleek

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for giving Surface a try, welcome to the family! We're delighted that you love the speed, graphics, and compact design of your new Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise
    Best Buy Employee

    Rated 4 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop was very fast and had everything i need. after 2 years it went slow and fan is very loud

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great. Its compact. I love the touch screen and the color. I brought this for my daughter for school. No complaints so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing! We're glad that you love its speed, touchscreen and compact design. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s light, works smoothly, gives me no problems with zoom and tele health visits all day. Amazing quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and it was a steal! She has been looking for a light and fast laptop and this total fits the bill. Happy wife...happy life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight and easy to use. I love the touch screen creator, it makes my job raiser.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    A not too much laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop although it doesn't have a backlit keyboard nor face unlock it's still a small and portable laptop, it's very quick for all the things I do and I just can't complain a lot about this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer dmall compact super fast great cennection between phone and computer. Great for what i need

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works and looks beautifully. My main use for this laptop was to be able to have conference calls on zoom while simultaneously working on docs on the side. This laptop gets the job done. The keyboard is easy to use, the speaker is load, the touchscreen is wonderful. The only con is when multitasking, I can hear the fan pretty loudly. It’s worth spending the extra money for the i5, 128gb processor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Esmir,

      We're thrilled that your new Surface Laptop Go fits your needs. Thank you for sharing your experience with it; we hope you continue to enjoy using your Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. Very handy. Easy to use and very sleek in looks. The size is medium and fits in any college bag or Tote Bag.

    I would recommend this to a friend