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Customer Ratings & Reviews

Your price for this item is $214.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 793 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is Very great love the color. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was only up too 80% since it was not a brand new computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mid Value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop but just little overpriced. Overall grate size for carrying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i could ever buy the size is perfect i love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best !!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it better than Mac ! Use it for work and personal stuff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface Go 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer and meets Microsoft's descriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs smoothly and doesn’t disappoint! very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but battery is okay. Also I wish the charger was different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a broke college student

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I am a broke college student trying to find affordable devices for my education. If you are looking for something affordable, durable, and compatible? This is the prouduct!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    DO NOT PURCHASE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop brand new. This laptop is very beautiful. Its sleek and lightweight but it does NOT function like it should. Windows 11 has an issue with the wifi driver. The wifi button would disappear while trying to stream videos on Youtube or in the middle of zoom meetings.The laptop would disconnect from the internet for several hours at a time. I have checked my router and every other device I own seem to function normally except for the laptop. I had to speak to Microsoft several times and go through elaborate steps to uninstall and update the wifi driver. All these problems starting happening a month after purchasing. Best Buy was not able to help me at all and I had to contact Microsoft directly. They sent me a replacement laptop... with the same exact problem. There has been no permanent fix to this problem. So I would not recommend anybody get this specific laptop. I originally purchased this because my mom has the regular Go version which uses windows 10 and I was not a fan of S Mode. This updated version Go 2 with windows 11 is horrible. What's the point if you can't use the internet?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bery beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are very genuine and also very intresting store which follow the correct timings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my surface laptop. It does what I need it to do!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but the hinge on mine was messed up from the beginning. It wasn’t much of an issue until 2 months in and the hinge starting breaking apart. Now I can’t return it and warranty won’t cover it, waste of 500 dollars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for students! If you want something portable and nice this is for you. It is pretty fast and lighter than other laptops which is great for those who need to carry it in their bags all day. Its touchscreen and has fingerprint which is super useful. Although a minus is that it can get pretty hot at times if you do too much and battery does not last long.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Reliable for a Commuter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Microsoft Surface Laptop Go 2 with Intel Core i5 and 8GB memory for about 3 years now, and it's been a pretty decent companion. Here's my take on it: The standout feature of this laptop is its super light and thin design, making it perfect for a commuter lifestyle or just carrying around all day. It's been robust enough for my needs, especially for school tasks, thanks to its decent storage capacity. Despite having slightly lower-end specs, the Surface Laptop Go 2 surprisingly packs a punch in terms of performance and durability. It's handled everything I've thrown at it without any major slowdowns. It can even handle playing Sims4 for 4 hours a day, go figure. One downside I've encountered is that the charger tends to break down easily. Pro tip: if it stops charging, it's usually the charger itself rather than the battery or the port. Once you figure that out, it becomes a pretty long-lasting device. Another big plus is the touchscreen feature, which adds convenience, especially when you're on the go. Overall, the Surface Laptop Go 2 has been a reliable workhorse for my daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    A Great Buy for Basic Needs - Surface Laptop Go 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Surface Laptop Go 2, and I've been using it for a few weeks now. Here's my take on it: **Pros:** - **Performance**: For basic tasks like browsing, using Microsoft Office, and streaming, it's a champ. The updated CPU handles everything I throw at it without any hiccups. - **Design and Portability**: It's an eye-catcher! The design is modern and sleek, and it's so lightweight that carrying it around is a breeze. - **Keyboard and Build**: Typing is comfortable, and the overall build quality feels premium. - **Value for Money**: For its price, I think it offers a lot. It's a solid choice if you don't need a powerhouse laptop. - **Security Features**: The fingerprint reader is a nice touch, adding an extra layer of security. **Cons:** - **Display**: The low-resolution display is a bit of a letdown. It's fine for most tasks, but if you're into high-res videos or graphic design, this might be a dealbreaker. - **Battery Life**: It's just okay. I find myself reaching for the charger more often than I'd like. - **No Keyboard Backlight**: Working in low light can be tricky since there's no backlight on the keyboard. - **Competition**: There are other laptops in the same price range that offer a bit more, especially in terms of display and battery life. **Final Thoughts:** The Surface Laptop Go 2 is a solid choice for everyday tasks, especially if you value design and portability. It's perfect for students, professionals who need a secondary device, or anyone who doesn't require intensive computing power. However, keep in mind the display and battery limitations before making your decision. Overall, I'm quite satisfied with my purchase and would recommend it to others looking for a budget-friendly, stylish laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great lightweight laptop, perfect for student life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I wanted, the battery last long hours given its size, is very light weighed, fair price, and fast. Perfect for carrying around and doing schoolwork. The not so good part is that I think because it is touchscreen, it has a lot of glares. Using indoors is not a problem, but I tried studying outside and it was difficult to see with the sun light. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sleek and Classy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this laptop is its ultra light, sleek and classy. love the color and design, although am not a computer savvy but I am always excited to use it and do my work because its fast and battery life last more than 24 hours. it's just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best windows 11 laptop at the 350-700 range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer entirely reshaped the way i act towards windows seldom latent, and the battery is even longer lasting than that if my mac m1 OR m2!!! this is my favorite laptop amidst a lot of fierce competitors, on the upside of 2-3x price. this laptop outperforms them all. great for school or code, a huge step up from a chrome book.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Fantastic Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop. First off even though the screen is not Full HD it is so bright crisp and clear I cannot tell the difference. The processor is super-fast and quick browsing the internet, watching movies, streaming music all done effortlessly. While most companies for whatever reason place the speakers underneath the laptop which 99% of the time, I hold in my lap get muffled these speakers are underneath the keyboard and the sound is directed towards you and wow they sound amazing! This laptop is super lightweight and so portable but yet feels so premium. Battery life for me is much improved over its predecessor.

    I would recommend this to a friend