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Customer Ratings & Reviews

Your price for this item is $211.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 793 reviews
  • Rated 4 out of 5 stars

    University. Best laptops.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, stylish, and powerful good computer for university or college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the things I needed in a great laptop. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great for the price and helpful for school

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pc. great pc great pc. great pc great pc. great pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a wonderful experience using this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great… but broke 6 months into owning it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great up until yesterday. I bought this laptop for work in May of this year, and now the laptop has completely stopped working. If I can get it fixed, I will change my review because I really do love this laptop and the convenience of it, but I can’t use it if it is broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for just everyday email and internet surfing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed and even worse support.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed hinge, where the glue wore down and the screen separated from the unit - after 3 m months of light use. This system was bought primarily for school work, but with its design flaw cannot be recommended. Plus, the support after said failures was abysmal; Microsoft support would repeatedly hang up on you and never attempt a callback; eventually, when I got to send the unit, they denied its manufacturer defect; poor all-around experience. I will give my money to Apple instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and size laptop bought for a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Gift for my wife. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it It’s good for sims if you like that School and business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good general use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Nothing special. Good Solid. Nothing special. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to use for school. It's smaller than other laptops I've used, but it's not an issue. The color is nice, and works great for what we needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up fast and the battery doesn't last up to 4 hours if your using it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Faite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. So far it is working great for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Display, non backlit keyboard - Sub par at $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap Display, non backlit keyboard - deal breakers for me Otherwise decent laptop But expect more at the retail price this is being sold for Can easily find non microsoft laptops offering better hardware at same price point

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Only real issue is the battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    I should've gotten the HP

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger pops out easily especially because of short length Battery dies quickly Can't bend into tablet mode, rendering touch screen pointless (only more costly to repair if I ever happen to break the screen) Makes an unnecessary amount of noise after a few months Gets hot Windows 11 is a step down from 10 Personal peeve - no right ctrl button ruins my workflow because a lot of my shortcuts relied on it Only good thing about it is that it boots up pretty quickly (only slightly slower than a chromebook), but that should be a given for all "student" laptops and is not that important of a feature to me anyway

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take college class and this laptop has been really good and helpful!! I also use it for other things like YouTube and games and it’s pretty fast. Also the overall look of the laptop is so cute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my neohew perfect computer for student

    I would recommend this to a friend