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Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 793 reviews
  • Rated 4 out of 5 stars

    Short Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have long battery life. I have never timed it, but seems to run down pretty quickly. Also, would be a better laptop if it had back lighting on the keys, but of course I knew it didn't have this when I bought it. I had that on previous laptop and didn't realize how much I would miss it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, no issues. Fast laptop, good at multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to carry. Only issue is it does not support a computer program used in a college setting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for school and it works amazingly. It loads everything quickly and easily. I don’t have have to wait more than 30 seconds for a new tab or link to open.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight, touchscreen computer. The only complaint I have is the charger, it comes out easily if you move computer but charges pretty quickly. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    On the go

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for on the go and feel, but not for multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I’d recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are great and the resolution is good it just overheats easy and stays hot longer than other because of lack of ventilation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer! This computer is great for on the go business. Able to fit in my work bag & very durable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    High recommend!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my high school sister and I have one similar to this one only larger and I recommend it to everyone. It’s compatible with many apps, touch screen, and has its own pen (sold separately).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the best purchase I’ve made in quite a while! The laptop is not only great looking, but it has multiple features I was not even aware of! I can play Xbox directly on my laptop. Win-Win!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to pack in your purse or backpack and PERFECT for on the go!!! I love love love mine, especially the sage green <3 Someone thought it was a MacBook just because it is so beautiful!!! I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Go To 12.4 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a convenient size not too small, but good enough. Works really well and love all the nice features and design. Especially the fingerprint lock and all the cool colors it comes in.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best laptop I've purchased thus far. Being military is hard to purchase a laptop where I can access all military sites without having to purchase other apps. This is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who needed a productivity machine while studying for a Masters program. It's snappy and reliable. Love the Microsoft lineup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for over a month now it works great. It did have a few glitches where it would shut down and I called customer service which we walked me through restarting it. I haven’t had an issue since.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    MUST HAVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for school and i absolutely love it. The color on it is beautiful and love the touch screen. Quite affordable for everything it provides.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for a college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly for school, run apps like Adobe Illustrator and SAS, and have many tabs open. It's been able to hold up great with all of that. My only concern now is that I'm running out of storage, 128GB was not enough for me, but might be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer: fast, lightweight, convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is really fast and convenient. No weird keyboard issues like on some. The only thing I don't really like is how the power cord attaches to the computer. It falls out a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, battery life could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is great, but if you’re a previous Mac user, it doesn’t take a while getting used to. Only complain is the battery life. As a college student, I can get a good 7 hours of usage before needing to plug it in to charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this machine except would have kept it, but the the loose rattling touch pad was a real turn off for me. I use this in a quiet place and the touch pad makes quite a racket when you tap on it. I noted that other reviews have mentioned this and the demo in the store felt the same way so I assume it's inherent. Also, I was surprised to find that the bottom was warping noticeably around the processor area when it heats up and the lid hinge would make snapping and crackling noise when opened. I don't agree that the build quality of this thing is so great. If you don't mind these things, it okay otherwise.

    No, I would not recommend this to a friend