Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 793 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product, would highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! It works amazing and is so fast! I also like the sleek and skinny design of it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Love my laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the smartest purchases I have ever made. It is small, lightweight and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about time there’s an average laptop that works and runs good. I’m not a Microsoft fan because their products doesn’t last and hold value but I’m surprised by this laptop besides the OS the hardware gives it a premium feel and touch screen is a bonus. If you're using this for surfing the web and basic work, email and online streaming then this is a great buy. Otherwise stick to Apple. Battery use is great but I do wish it had a backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still amazing in 2024

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little laptop! I use this for grad school and work and have no issues! Battery life lasts my entire work day, and for a small device is super powerful. Highly underrated, 10/10 reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Perfect for College

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase, and after doing my research I decided on a Microsoft. I’m a college student and this is perfect for my needs at a decent price-point. It’s a great size and lightweight. Audio and camera work well during Zoom meetings. I’ve had the Surface Go for a year now, and I have no complaints thus far. I bought it in the color pink and I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Transition from work to retired

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Small compact easy to use. Over 60 here amd its really nice plug and play features. Nice speed for downloading and streaming. Small enough to carry in a small backpack or sling. Light weight and finctional on many levels Has great technilogy if you need speed or just good ole apps and emailing.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great small PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite in weight and compact size, but houses alot of power. Great for business and streaming movies

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Handy Little Machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to supplement the 17" laptop I use in place of a desktop. I am very pleased with both its size and performance. Windows 11 takes a little getting used to, but I am finding more reasons to like it. I was surprised and delighted that my existing wireless mouse immediately worked. So far, nothing not to like about the Surface. I am also happy with the advice on what laptop to get that the Best Buy sales rep provided.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, battery lasts for a reasonable time. Fast for every day computing tasks. Cannot beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Surface 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little powerhouse laptop; fast, lightweight and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is clean and sexy. The speed is on point, the display is clear, vivid and picture perfect. The touch screen function is a bonus when there’s no time or space for a mouse. This is our third surface in our family and we are all very happy with our individual laptops. We will most likely buy two more so everyone in our house has one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s efficient for my day to day use, the battery life is amazing, the size is comfortable and lightweight. However, if you’re a split screen kind of worker like myself the screen is definitely on the smaller side but it’s not impossible to get the work done! 10/10 laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Surface Laptop Go 2 Review"

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an open-box Microsoft Surface Laptop Go 2 from Best Buy, and I'm quite pleased with my experience. The buying process was smooth and quick; I placed my order around 1pm, and the pickup was ready just an hour later. The condition of the laptop was exactly as described and exactly what I expected for an item listed in "fair" condition. Upon using the laptop, I was immediately impressed by its premium look and feel. The keyboard is a pleasure to type on, with good keystroke response, allowing me to type accurately and comfortably. While the screen is bright enough for my needs, I found its quality to be somewhat lacking for multimedia consumption. However, it serves my purposes perfectly for work and coding. Performance-wise, the laptop handles most basic tasks well. Overall, I'm happy with my purchase, especially considering the price. However, I wouldn't recommend buying it at the full MSRP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it allows me to do all my school work and it’s compatible to my professors computers and programs without any problem. I love that it’s touchscreen as well it’s the best of both worlds! The color is amazing as well and I absolutely love that I can access Microsoft programs super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Microsoft laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to charge, touchscreen and user friendly keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light weight ,its quickness and its sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen, Weight

    Rated 5 out of 5 stars

    Toni

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I like the weight, touchscreen, and size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Little Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, light and powerful enough to do what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good desktop to field laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second one I’ve bought. Used every day in the office and also in the field for estimating and scheduling projects. Good battery life. Just the right screen size and quality construction/ materials. This color tint is more pink than expected - will stick with silver or blue going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very good for daily use , lightweight, charges well

    I would recommend this to a friend