Customer Ratings & Reviews

love it, perfect weight for traveling with my work

Item has been great, windows 11 with facial recognition has been great.

This is my 3rd one and each one gets better and better.

Laptop works great and the flexibility on the screen usage is amazing!

The surface is a good laptop. Very slick and light weight. Good for traveling.

Absolute garbage product from Bestbuy. I received the refurbished product and couldn't unpack it for 2 weeks because I was in the hospital. When I did unpack it, it wouldn't charge consistently and within 2 days it wouldn't charge at all. Thanks for selling me a "good as new" refurbished product that self destructed immediately! What a waste of $2000. You'll be hearing from my lawyer

Versatile laptop or primary workstation that packs a punch

Best laptop, hands down. Fast, efficient, and visually appealing.

1. Design and Build Quality: • This laptop is beautiful, smooth lines with modern look and aesthetics. Clean silver trim all the way around makes for a pleasing and professional finished look. Overall, the build quality is great. Feels solid, durable, and able to take the everyday in and out abuse that most users will give it. The keyboard is quiet and smooth keystrokes, would be nice to have a dedicated numeric keypad to the side but this is omitted for obvious space-saving reasons. It does have a slim yet robust and useful “action key” row across the top for the usual “on the fly” laptop adjustments. The touchpad is fabulous; large, 10-point multi-touch, very responsive and has tactile feedback without that annoying ominous audible click when selecting things. The chassis actually sits up just a smidge to afford air vents all the way down both sides allowing for better airflow and cooling. With power and durability comes my only complaint about the build of this machine: the weight. As long as you are getting his to be a true laptop or table-top tablet it’s fine, but with the design of this with the flipping screen I thought it would be lighter and easier to use as an actual table but unfortunately, I found it felt quite heavy as a table and that made it difficult to use/hold in a typical tablet fashion. I think it’s more meant to be put in the hybrid content viewing mode and used as a stand-alone touchscreen tablet. It’s just not very easy to hold completely flat and use like just a simple tablet. Maybe I just need to work on my forearm strength…. The weight, however, is completely understandable when it comes to the devices dominating power and functional capabilities. 2. Display: • This has a crystal clear and beautiful 14.4" touch-screen display. 2400 x 1600 resolution and Pixelsense technology. Brightness is great, no issues with backlighting when in a bright room. The display is absolutely beautiful with the glossy touch-screen finish that just looks amazing. The resolution, color accuracy, and brightness make this viewing surface hard to beat and really looks great whether you’re working, watching/creating content, or gaming. 120Hz refresh rate for glitch free smooth content. • The touchscreen works flawlessly and functionality can’t be beat. Responsiveness is fantastic and this really comes to life as a creative workstation when paired with an optional surface pen. I really think this works fabulously with just a finger though so the pen is not a necessity although it adds to the overall functionality of the device. 3. Performance: • This 13th generation Intel Core i7 is a powerhouse capable of handling any programs or software you throw at it. Plenty of processing power to run whatever your heart desires and multitask away with ease. Consider this and then pair it with the GeForce RTX 4050, and you have a true gaming computer at your fingertips. This duo pairs very well together and really brings that beautiful screen to life with all the current modern gaming titles. I’ve not had any lag or issues running all my favorites at the full 2400 x 1600 resolution on high to top notch graphics settings. This really is beast all around. The chassis design and integrated fans keep things running cool and practically silent – I guess I can hear the fans when push it hard but nothing like the noise created with several other dedicated gaming laptops I’ve had before. 4. Memory and Storage: • 16GB of LPDDR5X RAM helps drive this to be a blazing fast multitasking hero. Never any issues having a dozen different tabs and programs running at the same time, and with a game running in the background. The included 512GB SSD is definitely sufficient for the basics as well as a couple large games. This could certainly be larger but external drives are so fast and cheap now that the internal hard drive size isn’t much of a factor to me. This could definitely be your primary gaming machine for most - If you are a hardcore gamer of multiple different games, be sure you choose the hard drive capacity option that will keep you happy and not needing to download/delete titles too frequently. 5. Graphics: • As I mentioned already, this GeForce RTX 4050’s performance in gaming and graphic-intensive applications is phenomenal. Runs any title I have with ease. 6. Portability: • As I mentioned, the weight, thickness, and overall portability of this laptop is a bit larger than I’d like for the tablet mode. Otherwise, just looking at it as a laptop, these variables all seem fairly standard for its functional class. 7. Battery Life: • The battery life is quite good under all my different usage scenarios. Obviously heavy use will drain the battery faster than simple everyday tasks but overall, I’ve not held any issues with battery life. Will run the daily stuff all day long without anxiously looking for a plugin. 8. Connectivity: • Has multiple available ports. Two USB-C/Thunderbolt 4 ports for blazing fast connection of peripherals and can utilize the speed of external SSDs. Also has a USB-A 3.1 port, microSD card slot, and headphone/microphone in audio jack. Power port is the nifty newer still magnetic jack, so you eliminate the fear of bending or breaking off your power cord. Integrated Bluetooth and AX Wi-Fi 6E get you connected at blazing fast speeds which are amazingly faster than most wired connections. 9. Audio Quality: • The qualities of the built-in speakers and microphone are top-notch. The speakers sound really great and are nice a crisp, this is of course a laptop though and you won’t be throwing any parties with it. 10. Software and Operating System: • Excellent user experience with Windows 11 operating system. Runs smooth and super-fast. You can really tell Microsoft knew they were pairing parts that would make their latest Win11 shine, and this does. They work seamlessly together for a really great and productive experience. 11. Price: • The price is not cheap, but the included hardware features make it worth the cost. If you want top notch components and performance, then there is a price to pay. Overall, this unit is comparable to others in the same category, and I would consider it well worth the cost.

By far one of the greatest machines that I've had, amazing love it.

Worth every penny.Computer and Tablet in one. Great for work

I like it. It's a little heavy and thick but very high quality.

Great product well worth the money and price for this item.

I was really excited for this laptop. I was really impressed with the screen's functionality. It is gorgeous and I get a lot of compliments on it. The graphics look nice. However, I found myself leaving it behind because of its weight. It is not light and it is too bulky for note-taking. I was fine with that until it started freezing and glitching with moderate usage. It cannot handle a few Excel sheets at a time. The other day, the toolbar froze and the time was frozen. I didn't realize it until an hour later, at which point I was very late. Today, the laptop stopped responding. The screen was black but showed the cursor. I had to restart it, which caused me to lose what I was working on. I also do not like the trackpad. Its responsiveness is finicky. I am returning it.

some features don't always work as they should. Listening to audio books can be challenging.

Needed technical assistance to connect to a monitor

The battery only lasted one hour....it also got very hot.... We had to exchange it, we thought it was a lemon.,. The new one did the same thing.

Ots a bit slow and not too powerful but a good buy

The Microsoft Surface Laptop Studio 2 is a compelling blend of power, versatility, and design. Boasting a 14.4-inch PixelSense touchscreen display with a 2400 x 1600 resolution, it delivers stunning visuals and supports touch and Surface Pen input. The innovative design includes a unique hinge that transforms the laptop into a versatile studio, allowing for various modes like laptop, stage, and studio. Under the hood, the laptop is powered by Intel's latest processors, providing snappy performance for productivity tasks, creative work, and even some light gaming. The NVIDIA GeForce RTX GPU adds a significant boost for graphics-intensive applications, making it suitable for creative professionals and gamers alike. The combination of powerful components and a high-resolution display creates an immersive computing experience. The build quality is exceptional, featuring a durable aluminum chassis that exudes premium craftsmanship. The backlit keyboard is comfortable for extended typing sessions, and the large precision trackpad ensures precise navigation. The inclusion of USB-C and USB-A ports, along with a 3.5mm headphone jack, provides versatile connectivity options. In summary, the Microsoft Surface Laptop Studio 2 is a top-tier device that excels in performance, design, and versatility. Its unique form factor, robust specifications, and inclusion of innovative features cater to a niche audience seeking a premium computing experience. While the price may be steep for some, the laptop delivers on its promise of providing a powerful and flexible tool for professionals and creative enthusiasts alike.

More laptop than we really needed. Returned to Best Buy