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Microsoft - Surface Mouse - Silver-Front_Standard

Microsoft - Surface Mouse - Silver

Model: WS3-00001SKU: 5663300

Customer rating

Rating 4.5 out of 5 stars with 331 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 331 Reviews
  • Rating: 1 out of 5 stars

    Horrible mouse, doesn't work consistently

    Posted
    whatever
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the most unreliable mouse I have ever used. It works about 75% of the time, I am returning it. I bought it specifically because it was designed for the Microsoft Surface notebook that I recently bought, but apparently Microsoft doesn't understand how to pair the mouse with the computer so that it works consistently. The first time it quit working I spent an hour or so online with a Microsoft rep who couldn't speak English well and had to repeat each instruction several times so that I could understand. Eventually it was fixed through this phone call after installing updates. This is another Microsoft flaw, because Microsoft set the computer up to automatically install updates, but this feature doesn't work either. I have owned it for less than 30 days, and during that time I have had to delete and unpair the mouse, pair it again, and usually restart the computer. I have had to go through this process 4 or 5 times already. Just this morning, I had to delete and unpair, then pair the mouse up again three times before it would work. A complete waste of time. NOTE: I am not using any other bluetooth devices with the Microsoft Surface, so this problem is not created by multiple devices that might interfer with each other.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for use with a Surface

    Posted
    NERDNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this specifically because of its Bluetooth capability...I have a Surface (the regular version, not a pro) that I use a USB keyboard with, so I had to go Bluetooth for the mouse. No setup required for this - it seemed to work automatically with the Surface. Worked like a charm for the one intense week that I used my Surface like it was a laptop. Particularly liked that it is the size of a real mouse, not a half-sized mouse like most other travel-friendly brands of cordless mice (mouses?) that I saw on the shelves. It is sleek and very comfortable in the hand, just the right weight, too. Docked a star from the review because there doesn't seem to be a way to turn the mouse off to conserve battery when I'm done using it either at the end of the day or when moving around. I.e., I literally had to remove the lid and take out a battery every time I needed to move to a different table, otherwise it would wake up my Surface. (This, versus my beloved Logitech track ball which has an on/off switch, but is, alas, wireless USB and not Bluetooth.) Long story short, if you've got a Surface and are in the market for a Bluetooth mouse, this is a very good choice.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to leave such a thorough review on your experience with your Surface Mouse! We're happy to hear that you have enjoyed your mouse overall, and appreciate all the insight you've given us into your personal experience with the mouse. We have forwarded your review along to our team with your valuable input, and appreciate you filling us in on your experience. We hope you continue to enjoy your device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    Not As Good As My $25 Mouse

    Posted
    EvanSD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this so I could use it with my Surface Pro 4 when it is docked. I had seen it online and thought that I could use this with the SP4 along with the Mac mini I have on my desk. I have had wireless keyboards and mice before on various computers over the last decade. Unfortunately, this mouse was disappointing out of the box. The challenge is that the scroll wheel is extremely hard to move. It takes a lot of effort to get it to scroll. I have multiple $20 and $25 mice which work better in this regard. I did not take this mouse back mainly when I bought it, I didn't get around to setting up the system so I could use it with the Surface Pro 4 docked until six months after I bought it. I don't know if this is a fluke or if all the Surface mice are like this. All I know is if I knew the scrolling wheel was so hard to use, I would never bought this. Now I use a $25 Logitech mouse which works just fine. This Surface mouse is in the box in the closet. Before you buy this, be sure to test it out at the store. If this scroll wheel wasn't so hard to use, I would give this a better rating and probably be using it today.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job and more.

    Posted
    larrievh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The more I use this mouse, the more l like it. I was resigned to using one of my two USB ports for a mouse, so was pleasantly surprised to find that it is a Bluetooth mouse. It installed as soon as the computer recognized it. I thought at one time that I needed to replace the single AAAA battery (actually, I didn't need to) and was resigned to figuring out how to open the compartment. It couldn't have been easier - it required no tools, only one hand, and no searching for a notch. Just a little pressure on the plate and it was open. It was just as easy to replace with one hand. Again, no visible notches. It felt magnetic (I don't know this for sure) but totally secure when it was closed up again. It looks a bit too big, but fits my hand just fine, and my wife's considerably smaller hand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Honestly just a mouse to finish my Surface setup..

    Posted
    jecrobins
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is honestly just a mouse that is purchased to match your preexisting Surface setup. The lack of dedicated back and forward buttons, something I have grown accustomed to is a little jarring. It has the same premium feel as the keyboard and Surface Book. The mouse has the same reliability as I have come to expect from Microsoft technology. I really enjoy the minimalist aesthetic, but the lack of functionality leaves me wanting more. I would recommend to a friend only if they were a completionist and just had to have it to finish their setup, like I did. But, if you want a mouse with a lot of bells and whistles, this is not the mouse. For my purposes however, it is excellent!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Microsoft Silver Surface Mouse

    Posted
    Zoneman
    • My Best Buy® Elite MemberElite Member

    Ordered online when first available as to trying to find a silver mouse is tough these days, it's my favorite color instead of boring black. Fast shipping from Best Buy, so did not see actual product until I received it yesterday. Have to admit I was really disappointed in the drab shade of grey/silver color of the mouse, Come on Microsoft, dress it up a little for the price (pretty pricey). Not Best Buy's fault, they didn't manufacture it. Yes, it is bluetooth, otherwise nothing to brag about when it comes to the "silver" color. Depends what you are looking for but beware this thing will not win any beauty contests! Yet some people may like as it is functional, no real issues there.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    perfect bluetooth mouse

    Posted
    TomO
    • My Best Buy® Elite MemberElite Member

    I bought this mouse to use with my new Dell Inspiron laptop. It goes great together with any laptop not just a Surface tablet. So far it works perfectly. I tried an HP bluetooth mouse at first and it would freeze up and lose responsiveness a lot, but the Surface Mouse is very smooth and responsive all the time. The scroll wheel feels nice with just the right amount of resistance. The mouse looks nice and is compact so you can easily pack it inside a laptop case but big enough for somebody with large hands like me to still get a grip on.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Tom,

      We're glad you have found the Surface Mouse to be a great fit for your Dell Inspiron. We want to thank you for leaving a review and letting us know how you're using the Surface Mouse!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    A little disappointed

    Posted
    Disappointing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this mouse when I also purchased my SP4 and surface dock. The mouse feel solid and the mouse buttons have a positive action when clicked. My only issue (I consider this a huge issue) is that the mouse itself is shaped in a way that I can't seem to get a comfortable grip while navigating with it. I mouse itself is slippery in my hand while using it and it becomes very frustrating while trying to navigate around the screen. I have used several other mouses in the past and this is by far the worst in terms of handling in my opinion.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well on all sufaces

    Posted
    Sparky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Microsoft Surface only has one USB port, so I didn't want to use that port for a USB wireless mouse. I purchased an off-brand Bluetooth mouse, an it didn't work on a number of surfaces (e.g. couch arm, glass table, gloss coffee table top). So far, I have not found a surface this mouse has not worked well on. The only negative that I have experienced (and not a big negative) is that for my liking the mouse buttons require a little more pressure to push than I would like. After using it for a while, my mouse fingers get a bit tired. But as I mentioned not a big negative.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    when paired worked OK

    Posted
    riverrunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While buying a new computer, I bought bluetooth mouse & keyboard to prevent wire clutter. Then it was not working, although the computer said it was paired. After removing and reinstalling it worked for a while, but then the same problem. I read about too many bluetooth devices sometimes interfering with each other, and found that others had had the same problem. Even the Geek Squad could not fix the one time I brought it in. I got it to work again, but decided to return in the permitted period.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The best mouse for my Surface Book

    Posted
    multimedia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a graphic designer and the computer mouse is one of my main tools. I was using few expensive laser mouses with my Surface device, but all of them finally stopped working. I was happy to find this Microsoft mouse specifically designed to work with Microsoft Surface Book. I cannot even explain how relaxed my hand feel, how precise this mouse is, easy to scroll, with sleek feeling, and so on...only great things I can say! I purchased 2 more mouses to have in stock just in case if this one fail to work one day.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for reviewing your Surface Mouse! We're so glad to hear that you have been enjoying your device. We will make sure to pass your review along to our team, and appreciate you taking the time to fill us in!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Just a good Bluetooth mouse

    Posted
    WalrusBoi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Microsoft has finally done it. Not Logitech. Microsoft. What they did was finally make a good, simple Bluetooth mouse. No proprietary dongle. No charging via USB. Just a simple full-sized mouse with left and right buttons and a metal scroll wheel/button 3. The only downside is that it requires Bluetooth 4.0 in order to pair. (i.e. t won't work with your old Dell laptop.) I've honestly been waiting for this mouse for years.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're so happy to hear that you've been in love with your Surface Mouse! We really appreciate all the love you're giving us here, so we'll be sure to pass this along to our team.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent build and ergonomic feel

    Posted
    Memo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had been wanting a mouse that matches well with my Surface Book and this was the obvious contender for that. I did some research on it beforehand, and it seemed like it would be good beyond the looks, too. Once I got it, I was instantly glad that I did. The mouse feels nice and sturdy while also providing a smooth scrolling and general usage. It doesn't have all the bells and whistles you might get from a gaming mouse, but for a general use mouse, it does the job exceptionally well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Bluetooth mouse

    Posted
    STLBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I use a surface pro (5) for my desktop and I needed a new mouse. I choose this because it is recommended for the surface line and it works well. It does have a strange feeling "click" and sometimes I have to click twice, but it could be me. The wheel does not roll smooth, it has that segmented effect. Other than those things, it works fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well but pricey

    Posted
    Bryanmsi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a good, no frills Bluetooth mouse. Unlike most of the competing mice there is no dongle required. I like that it uses a standard alkaline battery. Paired easily with a Surface Pro 4. Tracks well with smooth action. The only downside is the mouse itself feels a little cheap and flimsy. Considering the price, I expected a more solid-feeling mouse. Still it works perfectly and I am happy with it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking time out of your day to review the Surface Mouse! We appreciate all of your feedback and read each review that comes in. We'll be sure to pass all of your feedback along to our team!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great mouse, Especially when it is on sale

    Posted
    adtmartinez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is so much more durable than the Surface Edition of the Arc Touch Mouse that I used prior to this one. It feels great in my hand, the scroll wheel is great, and I have no complaints yet. I would not have paid full retail price for this mouse though, because it wouldn't have been worth it. It is made of lightweight plastic and doesn't feel "premium" enough to warrant a $50 price tag. But for $35 or so, it is great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Convenient Accessory for the Surface Book

    Posted
    wilma1268
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this to go with our son's Surface Book 2 purchase. Although it's a touch screen, the mouse comes in very handy when working on documents, etc. It's a good price and easy to use. Quality product. After spending over $2,000 on the computer, it was worth it to splurge on the accessories.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing how your son is loving his Surface Mouse in combination with the Surface Book 2. We're glad this has been the perfect fit. We hope that your son continues to enjoy all Surface has to offer!

      Kindly,

      Jessica
      Surface Customer care Microsoft

  • Rating: 1 out of 5 stars

    Poor Quality

    Posted
    Juventus
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this Microsoft Bluetooth mouse (silver color) on March 11, 2017. It worked just fine until on June 1st, its scroll wheel made a sound as if something tore and it stopped working. This means that the mouse is certainly a poor quality mouse. I've had Logitech mice that have lasted for two years. I'm not going to buy a Microsoft mouse again. I wasted $50.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Surface Mouse Cool Magnetic Door

    Posted
    Zourelias

    I like the magnetic door that holds the AAA batteries on this mouse and the metal wheel. The matte finish is perfect for all day use. If you would like to see my video review of this mouse copy this link into your browser. https://www.youtube.com/watch?v=cR3BRmsk15Q&t=7s

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for your review! We're glad to hear that you have been enjoying your Surface Mouse, and thank you for taking the time to leave us some feedback.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Works like charm, light and easy to use

    Posted
    TheSafeMoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a light bluetooth mouse (didn't want to give up a USB port) to make my surface pro tablet more functional. Read many reviews of different options and decided to try this one based on reviews, function, price and the fact it uses regular, available everywhere, batteries. Connected instantly, looks good, feels good in the hand and works flawlessly. Would buy again.

    I would recommend this to a friend