Customer Ratings & Reviews
- Model:
- FJX-00001
- SKU:
- 5855921
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Great laptop easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been a Apple Mac customer but decided it was Time for a change. Did my research and chose this and am not disappointed. User friendly and love touch screen.
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed
A mini computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Surface Pro for a few weeks. I also own the Surface Book. Both are Microsoft’s greatest products. The Pro is fantastic. Almost boots as fast as a Mac. Wakes up from sleep in a flash. With facial recognition you are up and running instantly. Great battery life. Processor is robust enough to run the most intensive programs. You will not be disappointed with this computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending Surface Pro to the community! We're delighted to hear from a loyal Surface fan like yourself! We think it's great you're utilizing Windows Hello. This is great for making signing into your device faster and more secure than ever before! In addition, the power of the Surface Pro certainly does not disappoint, as you have noticed with the impressive battery life, and speedy processor. We love empowering our customers to accomplish more, and we're glad to hear the Surface Pro has hit the mark!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
It's adequate for a tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Surface 2. It's slightly bigger, slightly heavier. It has enough quirks to be annoying and make me wish my Surface 2 hadn't died but not so bad that I want to chuck it out of a moving car.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear that you were not blown away by the Surface Pro, but we would like to speak with you to figure out what "quirks" are happening, and see if we can help you out! Please reach out to us at [email protected], and we can look into this for you.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Portability
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! So easy to use with simple set up instructions. I bought this for my mom after I bought myself one a little over a year ago. Only downside is that it no longer comes with the surface pen so more additional money you're spending. It should come included.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tara,
Thank you for taking the time to leave a review! We're glad your mom (and you) are enjoying your Surface Pros. We'll be sure to share your review with our team.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Battery life
Great tablet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet provides all the features of a laptop with better graphics, improved camera and full Microsoft suite applications. The battery life is over 14 hours for me and I use it daily. The size allows for easy transport while traveling. It is overall well worth the money and I will be purchasing another one in the next few months to update older tablets my for my family. Great buy!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for leaving us a great review! We're happy to hear that The Surface has been a great buy for you and your family. Welcome, and thank you for being apart of OUR Surface family!
Cheers,
Jessica
Surface Customer Care
Great Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface that we have bought. It is a great tablet, if you are looking for something that has the same power and capabilities of a laptop.
I would recommend this to a friend- Pros mentioned:Processor speed, Weight
One of the nicest 2 in 1's by far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Pro is light weight, small and handy. You can take it anywhere. It also has a powerful intel core which makes it one of the best.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Great Tablet/Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Very Fast ,Just the right size to carry meeting to meeting
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Great fast compact laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my daughter who is starting college with a major for nursing. She used it to finish a AP biology presentation for the last week of school and she said it is very easy to use. She loved using the pencil to add on to her pages. Overall It was rated a number one choice for her major and she is in total agreement with the speed of this compact laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
The Surface Pro is perfect for college students! We're so glad your daughter is able to utilize all the Surface Pro has to offer, including the Surface Pen for a paperless note-taking experience. This is definitely a handy tool for keeping students organized. We're thrilled she loves it! Congratulations to your daughter for continuing her education, we wish her the best in all her future endeavors.
Best regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability
It’s my second Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought a Surface Pro when I was a sales rep and used it for my ordering. It was light weight and easy to attach a scanner to scan products from catalogs. I love being able to use a keyboard or the touch screen. I dropped it on a tile floor and it obliterated the screen. I never considered buying anything else. I’m on my second Surface Pro.
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Surface Pro gets better and better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface I have owned. The SP3 was good, but the new Surface Pro is even better. Great performance, much improved battery life, enough storage for basic needs with expansion capability, all at a reasonable cost. If you need to travel with a full service PC instead of a tablet, this is the choice for you. Highly recommended.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
Thanks for being a loyal Surface fan! We're thrilled you're loving the features we have added through the years. This ultra portable machine is perfect for taking on-the-go without sacrificing impressive power. We're delighted you took the time to share your great experience!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I've ever had. Light wait Replaced my Dell xps and my ipad.Screen charity is awesome.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Luvin’ it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a Lenovo computer purchased 3yrs ago. I had issues with it right from the start- this surface pro just doesn’t compare!!! Out of the box ready! Super easy to customize! Works fast! I’ve been playing with and working on it non-stop! Love that I can go between tablet and real laptop in seconds and it doesn’t miss a beat! I love it!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for your kind review on the Surface Pro! It sounds like you have been having an amazing experience, and we're glad to know that it hits all the marks that you were looking for when replacing your old device. Thanks for taking the time to leave a review.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
Great computer\laptop with beautiful graphics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second surface I've bought. The first was a pro 4 for my son, who liked it so much my other son wanted one for Christmas.
I would recommend this to a friend - Pros mentioned:Portability, Weight
Good for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very easy to use very light and compact
I would recommend this to a friend - Pros mentioned:Performance, Weight
Compact and powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight compact and powerful. This is my 3rd surface.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Most Versatile Hybrid Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro continues to impress with speed and quality hardware. Want to draw, write, watch movies, work on the go, work from the docking station with big monitors and mouse and keyboard , have front and rear cameras for chat etc, then this is for you. i5 and i7 models will handle anything but intense games. Highly recommended!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending the Surface Pro! We appreciate you taking the time to list all your favorite features. We hope you continue to enjoy the device.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Weight
Light, decent battery life, flexible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have thoroughly enjoyed working my surface pro. It is light, flexible (attached keyboard or on screen (attached keyboard is limited weight and acts to protect screen and easy to type upon). Can draw with pen. I am not a heavy user but find it easy, and, not too big. As with Goldilocks, for me this is just right! Cheers
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Love it! It's perfect for school.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bigger laptop but needed something more portable for school since most of my books are accessed online now. This is perfect. It's light and portable, fast, and turning it into a tablet to read is perfect. This will be my every day laptop so I needed something with good reviews that'll last. Thus far I've loved it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing the Surface Pro! We're delighted this has been the perfect device for school. We love hearing about students who have been successful with our Surface devices. With the Surface Pro's two-in-one capability, and impressive performance, accomplishing tasks is a breeze. We appreciate you taking the time to let the community know about your great experience. We hope you continue to love your Surface Pro!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Processor speed, Weight
Great laptop replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portability with this device as a laptop replacement. It's powerful enough and light enough to be your daily driver.
I would recommend this to a friend