Customer Ratings & Reviews
- Model:
- FJX-00001
- |
- SKU:
- 5855921
Customer reviews
Rating 4.7 out of 5 stars with 910 reviews
(910 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Processor speed
Rated 5 out of 5 stars
Fast and slim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of movement between the tablet and keyboard (I purchased a keyboard as well) it took a couple of tries to understand how to do it but after a bit it was successful! The speed in which the drive works is wonderful. My mate has an older Dell and we started a download at the same time and mine whizzed right by!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bert,
We are so happy to hear that you have been enjoying the seamless transition between the touch screen and Type Cover. Also, kudos for putting the Surface Pro to the test! We expect nothing less from its performance. Thank you for taking the time to post this review.
Best,
Amanda
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So clean and stylish. Gets the job done and fast laptop/tablet Love the touch screen, and pen and thin light weight feature
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
great travel option for work and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the SurfacePro to augment my work laptop. Although the laptop is perfect for working remotely, I found myself needing to work from places other than my home. (like the hospital). The laptop became cumbersome. After reading many reviews, I decided to get the SurfacePro - that fits easily in my 'purse' without weighing me down. Since we use Office 365, I have no problems accessing files and email wherever I am. I got the magnetic keyboard, LOVE that. one click and its all connected. I do have a bit of a problem with the touchpad - but I have the same issues with any touchpad. So a small Bluetooth mouse was added to my gear. the connection speed is fast and I can get through my work with ease on the bright screen. I do save working on the massive Excel files for the bigger screen of the laptop, but have pulled them up for review without issue. I am quite pleased with my choice and would recommend a SurfacePro to anyone looking to augment (or replace) their current laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to leave a review on your experience with the Surface Pro. We're glad to hear that you've been enjoying your purchase. It's great that you've been able to use your Surface Pro as a lightweight replacement for your laptop. We'll be sure to pass your review along to our team.
Thanks,
Victoria
Surface Customer Care
- Pros mentioned:Portability
Rated 5 out of 5 stars
Versatile tablet and great for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second surface pro tablet. It's very versatile and great for school.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad as toy to say the least. Definitely the best out there. No comparison or competition. Highly recommended
I would recommend this to a friend - Pros mentioned:Portability, Weight
Rated 4 out of 5 stars
A Good versatile device for most needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those who are looking for a portable device and a decent level full laptop functionality combined in one good device, Surface Pro is the one. The resolution is fantastic for a movie watching experience and the OS is customised for the device. Weight is optimum and the processor being fanless behaves as a tablet with no noise.
I would recommend this to a friend - Pros mentioned:Portability, Weight
Rated 5 out of 5 stars
Awesome for sales job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone. Versatile. Light. Sleek.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great choice for tablet/computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surface is a great choice for a tablet/computer. I love the flexibility of it. It works really well and fast.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop very fast my brother really likes it a lot can't wait to use it more for work than foreplay
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the surface pro so I can hook up to my secure network at work. It is awesome. Portable and light.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Great tablet for notes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very convenient to take to coffee shops or take notes in a classroom. I would say there should be more plugins for projectors and such. Have to buy separate item for those plugins.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Powerful Device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using my Surface for over a year, I have been thoroughly satisfied with the quality and speed of this device. I use the Surface Pro to take notes during class instead of using notebooks. The Surface rarely freezes even when running larger programs.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
My Wife Loves this computer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to treat my wife to the latest technology. Within 1 week of using her new Laptop, She absolutely loves how light this thing is & the touchscreen Pen thing is amazing. She says her level of efficiency has gone up with this thing. Going to meetings & taking notes is a breeze.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
We're glad to hear that your wife has been loving her Surface Pro! It's great to hear that her efficiency has gone up, and that the features of the Surface Pro have been perfect for her daily needs.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
Rated 5 out of 5 stars
Surface Pro is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though this is one of the basic models, it can handle a lot of tasks you throw at it. Downloads, installations, apps, and Adobe photoshop or Adobe Lightroom CC run just fine. I don't recommend Gaming unless you download games from the Microsoft Store. It lags too much to game
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Everything I Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tablet/computer for my needs. Portable, user friendly, etc. Sometimes it acts a little buggy, but seems to work itself out.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does everything I need and more! I purchased one for my sister since she just taxes and she can’t stop talking about how great it is. The size and weight are perfect for carrying it around. I used mine for school initially and now use it for work to enter in data.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey,
Thanks for the review! Glad you and your sister found a device you can easily use for school and work.
All the Best,
Amanda
Surface Customer Care
- Pros mentioned:PortabilityCons mentioned:Price
Rated 4 out of 5 stars
Tablet that acts like computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm heading to college and I honk this is a great tablet for it. The apps that allow writing on PDF are nice. It's light and compact. Only reason I gave it a four star is the price. After getting pen, keyboard, screen protector, and case, the whole thing was close to 1800. Laptops and computers cost less but I like the portability of this more
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at this computer for a long time before buying it. It's a lot of money to drop on a computer, but you get a lot of bang for your buck. I love how portable it is. I can do so many things with it. It is so powerful that I feel like it will serve me well for a long time.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Laptop/Tablet PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my new Surface Pro. I used to rarely ever carry my laptop with me outside my home but I am finding myself carrying my Surface Pro everywhere. The feel of the Surface Pen on the screen is awesome and allows me to work on my art just as if I was working on a paper pad, if not better. The laptop/tablet is very responsive and I love how vibrant the screen looks. I definitely recommend the Surface Pro.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Armando,
Thanks for taking the time to leave such a thorough review on your experience with the Surface Pro, we really appreciate it! Thanks for all the feedback, we'll make sure to pass it along to our team.
Kindly,
Victoria
Surface Customer Care
- Cons mentioned:Usb port
Rated 5 out of 5 stars
Excellent laptop, quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I retired my old Toshiba laptop that was not only bulky, but outdated and slow. I had been keeping my eye on these Surface Pros for some time, and with the release of the SP6, I took advantage of the discounts for the 5th gen. So far, everything has worked out great. I am able to keep up with my work assignments more efficiently and with less headaches. The only issue I had, is that the single USB port does not provide enough power to operate my Passport portable hard drive. The issue is mitigated with a dock, but I have found that saving from the Surface Pro directly to the Passport has resulted in some lock ups that required a restart, without it saving. It's easier to just save to the SP hard drive and transfer to the portable. That's my only issue that only required a workaround. Other than that, it's a great product and one that will work with me for quite some time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Adam,
Thanks for letting us know how you're loving your Surface experience so far! We're delighted to hear that the Surface Pro has been a great fit for you. We're glad you're able to successfully utilize external storage. For more tips on Surface storage options, check out our tips here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
Kind regards,
Jessica
Surface Customer Care










