Customers highly value the Surface Pro's portability, light weight, and strong performance. Many appreciate its long battery life and the inclusion of a solid-state drive, as well as the responsive touchscreen and included pen. However, some customers find the device expensive and note occasional overheating issues. The overall experience is largely positive, focusing on its versatility and ease of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
Pros mentioned:
Portability
Rated 5 out of 5 stars
Excellent Product-Lots of Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The new Microsoft Surface Pro is excellent. Well designed, easy to use. Lots of features including a touch screen, latest Microsoft software (Creators update). Set up is very fast and easy. Using Windows 10-the surface pro can easily switch for desktop to tablet mode. Very portable but needs a cover (sleeve or keyboard cover) for protection.
I would recommend this to a friend
Pros mentioned:
Portability, Speed
Rated 5 out of 5 stars
Great tablet!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for something portable to run Access and Excel. Had toyed with the idea of using an iPad pro. No way to use an iPad for custom Access application development. Surface pro is perfect. Easily protable very fast and is made to run Microsoft office.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're so glad the Surface Pro has been the perfect fit for all your needs! This is certainly a great device for running Microsoft products like Office. Thanks for letting the community know about your excellent experience with this awesome two-in-one machine!
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Weight
Rated 5 out of 5 stars
Fantastic!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This does everything I need it to do in a lightweight machine! Would highly recommend!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best laptop I have ever used
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't say enough about the new Surface Pro! It's without a doubt the best laptop I have ever used. Performance wise, it's off the charts. Nothing is slimmer or lighter. Windows 10 is running like a dream - stable, fast, and error free.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great computer to use anywhere.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I use it at office and field. Plenty of power for any application.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
great portable office system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice light weight system for user on the go. Easy to carry.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 4 out of 5 stars
Excellent but very expensive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel it very expensive for the specs it has. A best tool if you are working on the go. Very light laptop.
I would recommend this to a friend
Pros mentioned:
Performance, Weight
Rated 4 out of 5 stars
nice pro
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this tablet is the best 2 in 1 out there. super fast with switching between apps, extremely light weight. great for travelling and watching movies on the go, the battery is ok despite what other reviews say, its expensive and the accessories can also put a dent in your pocket.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for sharing some great feedback with us. We're thrilled you're loving the speed and versatility of the Surface Pro! This powerful device is perfect for travel. We're glad you're able to easily take your device with you wherever you go.
Welcome to the Surface family!
Kindly,
Jessica Surface Customer Care
Pros mentioned:
Performance
Cons mentioned:
Price
Rated 5 out of 5 stars
Best tablet combo I have ever puchased
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There is nothing negative to say about this product except the price was a little steep. Once you get past the price, then the device itself is phenomenal.
I would recommend this to a friend
Pros mentioned:
Portability, Weight
Rated 5 out of 5 stars
FAST
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this PC , easy to use , lightweight , boots up very quickly . Is too bad they don't give u the stylus anymore though
I would recommend this to a friend
Pros mentioned:
Portability, Weight
Rated 5 out of 5 stars
Surface pro
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use...light weight....it’s my 3rd surface and I totally love it and would recommend them to everyone
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Shelley,
Thanks for being a loyal Surface customer! We're delighted you're loving your new Surface Pro. We hope you're enjoying the improvements we have made through the years! We appreciate the great shout-out!
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Portability, Weight
Rated 5 out of 5 stars
best ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the new Microsoft Surface and love it...very easy to use and light to carry
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the touch screen and processor speed. Wish it had more battery life
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellant
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad I purchased, just what I needed great size and speed, very clear
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
It's great to hear that the Surface Pro's size and speed have been major talking-points for you. Thanks for taking some time to fill us in on your experience!
Kindly,
Victoria Surface Customer Care
Pros mentioned:
Performance
Rated 4 out of 5 stars
Pretty fabulous
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited a loooong time for the updated surface - I originally wanted to get one in December, but figured that a refresh was coming out soon as the Pro 4 was over a year and old at that point ... it was a long wait. Now that I have one, it is pretty amazing, though it has shut down on me inexplicably a few times, so I had to get it looked at - highly recommend the MS warranty. Had to wait for the signature cover and am now waiting for the pen in a color I want ... lots of waiting, but well worth it.
I would recommend this to a friend
Rated 4 out of 5 stars
A college must
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best product for taking notes, working on research papers, and using my digital library. It works flawlessly with all of the 365 programs. I would rate five stars but Microsoft now offers a drop protection plan like geek squad...for less. Microsoft student discount is also better than best buy. I would buy the product again though. After all Microsoft wants you to ship and receive. Best buy want you to stop by and your done. In college, days count.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thank you for reviewing your Surface Pro experience! We're happy to hear that you have been enjoying your device for school, We appreciate all of your feedback, and hope you continue to enjoy your Surface Pro!
Kindly,
Victoria Surface Customer Care
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great replacement for traditional laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Reliability of a laptop with the streamlined ease of a tablet. Connects to wireless and Bluetooth options with ease. Great for presentations and has the battery life to work on the road or traveling.
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer for multitasker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is great for at home or on the go! I enjoy the versatility of my Microsoft surface.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Light and Classy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
what a great item, easy to set up ,lightweight , fast operating system, portfolio case makes this item look classy, very functional in a working environment , this item is used in a office environment, connected to two monitors without any problems
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're delighted to know that the Surface Pro is helping you to accomplish more in your office with it's ability to adapt to different setups! This very versatile machine is great from transforming an on-the-go tablet into much much more. We're so glad you noticed! Thanks for the kind words.
Sincerely,
Jessica Surface Customer Care
Rated 4 out of 5 stars
Awesome Purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchase a Surface Pro with i7 and i would have to say I'm very happy with purchase.