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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 87 reviews

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97%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Pro's portability, light weight, and strong performance. Many appreciate its long battery life and the inclusion of a solid-state drive, as well as the responsive touchscreen and included pen. However, some customers find the device expensive and note occasional overheating issues. The overall experience is largely positive, focusing on its versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love it. Great for those on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful machine. It handles all of my demanding projects.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet although a bit pricey. Super fast!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about my Surface Pro4! It is a fantastic little machine that gives the iPad Pro a run for it's money! And yes, I have one of those too! The Surface Pro is just so much fun to use whether it's for work or my own entertainment! I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    light and easy to carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very light , small screen and is good that is touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surfaces pro is the best one yet! All the new features allows you to get your work done on the go or at home! The new solidstate 512GB hardrive is fast and snappy! The new i7 motherboard make this surface pro a must get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an iPhone and an iPad, but my computer is Windows compatible. What I really needed was a tablet that interfaced easily with my computer. The Microsoft Surface has been the perfect solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought for my son to enter college. As an engineer major he needed a graphics package so this had that option and a great deal. Very high tech and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this to draw EVERY day. Gorgeous colors! We did have to replace the cord in 11 months but it was still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for any on the go business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been interested in the Surface Pro for a couple of years, this has been exactly what I needed. Buying from Best Buy was the only choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tablet that is also a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Windows based tablet/computer gives it great functionality. Boot up time is fast. Battery life about half of advertised.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a great review! We're sorry to hear you're experiencing some difficulty with your battery. With the Surface Pro, your battery should last up to 13.5 hours on one charge, depending on your settings. We have some helpful tips on how to optimize your battery life here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.

      If you should encounter any questions about your Surface Pro, please know our support team is always happy to assist you. Feel free to reach out to them here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have had the keyboard as an option for purchase, when I received it I thought I was missing something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. I can do most everything I did on my reg computers with this with half the space usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Financing choice was not explained completely. I’m not satisfied with the staff behavior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it's supposed to do. Very sleek and powerful and expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a computer and tablet in one!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing for points. It's a good PC!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La mejor Windows tablet del momento 100% recomendable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for engineer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great tablet for designing. The engineers were able to take with them On the fieldz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far performing as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there have been no major glitches. The processing is very fast for a non-gaming person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband. He could not be happier with it. I never see him without it.

    I would recommend this to a friend
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