Customer Ratings & Reviews
- Model:
- FKH-00001
- SKU:
- 5855929
to a friend
Customers are saying
Customers highly value the Surface Pro's portability, light weight, and strong performance. Many appreciate its long battery life and the inclusion of a solid-state drive, as well as the responsive touchscreen and included pen. However, some customers find the device expensive and note occasional overheating issues. The overall experience is largely positive, focusing on its versatility and ease of use.
This summary was generated by AI based on customer reviews.
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer but it should come with the pen. It is a shame they don't include it anymore.
I would recommend this to a friendStylish and Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MS has it down now with their surfaces, No issues with it, works very reliable and is fun
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real good. I really like this item. Good work Best Buy.
I would recommend this to a friendWorks for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is functioning. Works great. Thanks.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to leave a review. We're glad to hear the device is working well for you. If you are ever looking for more information or run into anything unexpected, you can learn more about the device here: https://support.microsoft.com/en-us/products/surface-devices/surface-pro.
Take care,
Amanda
Surface Customer Care
Can't get it to work right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it stinks. Changes by itself and I can not use it. VERY FRUSTRATING
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Natasha,
We're so sorry to hear that you have been having difficulties with your Surface Pro. We'd be happy to help figure out what is going on. Please send us an email at [email protected], and we can help you out.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Battery life
Massive improvement.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from my Surface Pro 3 i7, which I really liked but, I had been always annoyed with some of the lag. I use a lot of CAD software, so it drains the memory and battery. This new Surface Pro is amazing, 16gb, and the lag is gone and the battery life has gotten a lot better. I also don't notice the fan anymore, although I didn't think it was that loud on my old Surface Pro 3, definitely worse with normal laptops. I also didn't use the pen a lot with the Surface Pro 3 but, I have found that it is much more intuitive with this new model, so I find myself pulling out the pen more often. It was worth the leap from the Surface Pro 3 to this model.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Olive,
We're happy to hear that you feel this Surface Pro is an upgrade to the last! We take great pride in our products, and are glad you left us a review. We'll be sure to share it with our team.
Thank you,
Victoria
Surface Customer Care
Best Performance for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If there were an I5 with a hard drive this big I probably would have got that, but if you are deciding between this and the one that is $500 dollars more remember get this one and a portable flash drive.
I would recommend this to a friend