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Customer Ratings & Reviews

Your price for this item is $699.00
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 609 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for doing different projects, and it works very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt decide between the surface pro and the apple ipad pro. But ultimately the surface pro can do much more for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great User Friendly Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for traveling and working with from out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect tablet to replace a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is in school. He needed a portable, small and convenient to use computer to take to school. He has a 15 onch Dell laptop but it’s so bulky and not easy to carry around going from class to class at school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use. Nice and compact so easy to take it with you.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to replace my iPad pro with a tablet that had the full desktop experience, the Surface impressed big time. being reacquainted with windows has been awesome. if you have been stuck in the apple world, don't be afraid and go for it. it runs iTunes perfectly, so you wont have to worry about not accessing you purchased content. I would recommend getting the 8gb 256ssd one. the 4gb would of been fine but the 8gb went on sale with 200 off. I first went straight to an MacBook "not so" Pro, the OS was boring, and I was surprised at the lack of games and software in the app store. the Microsoft windows store far surpassed it and it was important to me because my SP is primarily for music, media games consumption. this Tablet is proof that there is life outside the apple world.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Al,

      Wow! First off, thank you for taking the time out of your day to leave such a detailed review on your Surface Pro experience. It's fantastic to hear that you have been incredibly impressed so far, and that you've been pleasantly surprised time and time again!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Took a bit of getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet does everything as promised. I am a bit disappointed that Microsoft did away with the package deals though.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing hybrid tablet. feels great and really fluid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I needed for work and travel. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer very very easy to and love the service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in May before going off to college. The picture quality and screen size are fantastic! However, it can be glitchy at times. If you are looking for an engineering laptop this is the one. I haven't had a problem running CAD or invent on the Surface Pro like I have on a desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Katie,

      Thanks for the great shout-out! We're so glad to hear that the Surface Pro has been an excellent tool for you in your engineering program.

      We have a great tool we think you'll love to help you solve any issues with you device. The Surface Diagnostic Toolkit helps diagnose why you may be experiencing some glitches, and helps you fix any causes. Usually the fix is as simple as running Windows or Surface updates on your device. Check out the toolkit ehre: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      Thanks again for sharing your thoughts with the community, we really appreciate it!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Two-in-One for convenience use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and seems pretty easy to use. I am still learning the ins and outs of the tablet, but I love how lightweight and easy it is to carry around. Makes it much more accessible then a regular laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your great review. We're very excited to offer people like you more features to customize their Surface experience. We're big on accessibility, all while providing a powerful all in one computer and tablet experience.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful! Slim portable and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely necessary for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way ever to take notes for classes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome ultra portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best tablet/computer hands down. This is very portable yet powerful/functional enough to get works done. Yes, it is pricey... but I think it is def. worth the money, especially for students.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any college student. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a tablet with the surface Pro and it is taking some time to get use to the difference. We had the Geek Squad download some items and it is a for sure a full blown computer and not just a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for a team member and this worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice step up from the surface pro, didn't like that it didn't come with the stylus, but overall great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my small business. It makes life so much easier do to the weight. And not having to carry a full size laptop but has the power of one. Wish it came with more memory for the price.

    I would recommend this to a friend
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