Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.00
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 609 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for my Mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG screen... my Mom is a little older so it's very user friendly as well. She loves it... wouldn't have it any other way... BEST for the BEST!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    <3 my 2-in-1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at the Surface Pro s for a while now. Love the fact that it performs like a laptop, but can be used as a tablet. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows is back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a windows user ever since it came out. The last few editions of windows were so poor in quality, I bought a Mac. Windows 10 is fantastic and what windows 8 should have been. The surface is an excellent machine and does its job well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Computer/ Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how versatile this computer is. It is great for students; it allows you to take notes and highlight. I love how lightweight it is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is amazing. Really user friendly. Great for school, work, or personal use. Fast and reliable. Compact and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    So Light and Compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So lightweight and compact, easy to set up, looking forward to using this Microsoft Surface Pro. Time to ditch my so heavy Sony Vaio!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Tablet Laptop Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry my Surface Pro 4 with me everywhere and everyday. This compact, lightweight and powerful device meets all my needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    easy to carry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use it as a laptop or a tablet and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what my bf wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't explain how excited he was about this as a gift. He's used it constantly and raves about how the interface is, the speed of the machine itself and how it's increased his productivity. I would def recommend getting the keyboard if you're using it for work and even just to protect the screen but I didn't buy it along with this purchase. It has frozen twice in his usings so far while setting up iTunes so there may be compatibility issues with Apple programs. Overall, very pleased though. Would def recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're so happy to hear that your boyfriend is loving his Surface Pro! It sounds like it has been a great device for him so far, and we hope he continues to enjoy his Surface experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great lightweight laptop/tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece is perfect for traveling due to its size and weight. Perfect for my needs as it runs MS Office Suite of programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Perfect For Carrying Around Daily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and light for carrying with me at all times. Performance is great and pen makes this tablet fun and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a one of the best Tablet in the market, very versatile, beautiful and handling for a carrier. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product not bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a computer would but is small and compact. Very Satisfied. Purchased 3 of these and love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall a fun and user friendly tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you can over-research a product, but eventually you need to narrow down the true purpose of a product like a tablet. Originally, I wanted an ipad to use for internet browsing and playing stupid poker games. Then I saw this could be a secondary computer/laptop offering dual functions. The reviews for the PC computing part of the surface and the gaming features are pretty critical, not to mention that relying upon a small screen to do many excel or word documents is not ideal. If you're looking for a solid laptop or gaming machine, your really need to buy for those purposes. For my purpose, really it was either this or an ipad. And since this does have pc capabilities in a pinch, I choose this one because of the dual functions and better value. I saw complaints about the screen occasionally blacking out, and experienced this, but it was a brief moment that was not a big deal. The picture is great, the internet speed is terrific, and I now have a really handy tablet that I can use while sitting on the couch (table style, in my lap), or on my kitchen counter and prop up with it's stand and keyboard and easily answer emails without punching little buttons on my iphone. It's a great little product as long as you are honest with your needs. While there are so many products out there that do multiple tasks, the reality is that unless you lower your expectations, you really should buy products that meet your specific needs-which means buying separate components. In the end, that's the right answer and probably less costly in the long run than replacing the same component over and over.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jules,

      Thank you so much for taking the time out of your day to leave a detailed review on your experiences with your Surface Pro! We're glad to hear that you have been enjoying your device, and really appreciate all of the input and feedback you've given us here; so much so that we've forwarded your feedback along to our team for future consideration.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Very easy to carry, lightweight

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serve the purpose of handy/easy to carry. Touch screen is best - use as tablet, laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product Very easy to use. Great tablet. Purchased keyboard attachment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New work tab. It's amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I've been looking for in a PC. Great battery life too. Lightweight and super portable with plenty of power. Plus the quick startup is always a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great tablet/computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory, fast processor, a lot of good programs already loaded onto the surface, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has a great set up, long battery life and is easy to take anywhere for people in the go

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compact and Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design, operates smoothly, doesn’t update too often and works for numerous applications.

    I would recommend this to a friend
Sponsored