Customer Ratings & Reviews
- Model:
- FJT-00001
- SKU:
- 5855919
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great portable tablet/computer for an artist!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an animation student and this computer/tablet is perfect. I can run Maya and do what I need to in 3D but also use my drawing programs and draw directly on the screen like I’m comfortable with! As an animation student I find this perfect. I can do intensive research, draw, and animate. Portable perfection!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for your feedback on the Surface Pro! It's great to hear that you've been loving your device for your animation projects! We hope you continue to enjoy your device.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Great device for what it gives.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new computer/laptop and this was the right fit for me. Easy to use, slender to pack away and great computing abilities that make doing every day items easy. It's a little pricey but it's worth the money to get the quality and dependability. Just wish it would leave alone about using edge....
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving us some valuable insight. We're glad you found the perfect fit!
Edge has some pretty cool features to check out here:
https://www.microsoft.com/en-us/windows/microsoft-edge.
If you would prefer that you stop recieving push notifications, try changing your settings in the notification center by following the steps on our support page:
https://support.microsoft.com/en-us/help/4028678/windows-10-change-notification-settings-in-action-center.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:TouchscreenCons mentioned:Heat
Versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for creatives. Much better than an ipad. Heats up a bit but overall would recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout-out! We love it when our customers use the Surface Pro to get creative. We're sorry your device seems to be warming up a bit. It sounds like you could be due for some updates on your device. Try installing them with the instructions on our support page: https://support.microsoft.com/en-us/help/4023505/surface-install-surface-and-windows-updates.
After you install updates, if your device should still feel warmer than usual, our support team is happy to help you further troubleshoot. Contact them here: https://support.microsoft.com/en-us/contactus/.
We're always happy to help support our customers!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:WeightCons mentioned:Price
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but works great. The screen is very clear and it weights close to nothing.
I would recommend this to a friend True workhorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For any price this is the only tablet that will truly replace a laptop, yet be as portable as you need it to be. Initially I was disappointed with the battey life, but after a full discharge and top off charge, battery life is about 6-8 hours dependand upon type of usage. Would recommend again.
I would recommend this to a friendGreat for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I bought it for my brother for school and it’s amazing all the things it can do.
I would recommend this to a friend- Pros mentioned:Ease of use
Portable Piwer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro is an outstanding productivity tool for those who are on the go. It has all the functionality of my much heavier laptop, allowing me to carry it much more conveniently as I travel. With an optional USB dock, the Surface Pro is an outstanding tool for any business professional.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're happy to hear that you have been enjoying your Surface Pro, especially in regards to the functionality, efficiency, and portability! We hope you continue to enjoy your Surface experience, and appreciate you leaving some feedback on the device.
Kindly,
Victoria
Surface Customer Care
Surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I needed a personal laptop for myself at home, decided to go with the Surface pro! I love it! It's the perfect size for me to carry around if needed. I don't have all the time in the world to check out all its features yet but I do use it for what I need it.
I would recommend this to a friendportable, can be a main computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works for everything I need except for photoshop (using more than a couple of layers), so not yet for graphic artists
I would recommend this to a friend- Pros mentioned:Ease of use
Met my needs and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this new Surface Pro. I am an Apple guy that also wanted to have a Windows PC for light use. I liked the diversity of a tablet/PC with Windows 10 for not only desk work, but for taking it anywhere I need to go. Very lightweight and mobile which has been a plus for me.
I would recommend this to a friend Love the style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact but efficient, great for photoshop and art projects
I would recommend this to a friendPerfect Tablet/ Computer for a student!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface pro, bought it about 2 Months ago, the only negative thing is that there is only one outlet, however accessories are available separately.
I would recommend this to a friendNot liking windows 10 thus far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have gotten this when windows 8 was available. It's not the laptop itself I'm unhappy with. Using old 17" laptop instead until I figure it out
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Susan,
We're sorry to hear that you have not been liking Windows 10 so far. We'd recommend upgrading to the Windows 10 Pro free update while it's available. Hope that helps.
Kindly,
Victoria
Surface Customer Care
Performs flawlessly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely phenomenal performance. Battery lasts forever• Really like the photo recognition sign in. Can't say enough good things about the system? Be sure you get both the keyboard and the pen. Flawless integration
I would recommend this to a friend- Pros mentioned:Speed
Great Laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface Pro! It is fast enough for me, websites load in seconds. The pen is excellent! I don't use the Pro as a tablet, but sure it would be awesome at that also. This is my second Surface and I had no problems with either of them. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Great tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was undecided which tablet to buy i then came across this one and its great does everything i need it to do along with its easy to use and its more then just a tablet and then throw in the price awesome it takes great pictures the screen has great resolution
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I started grad school. It is really easy and light to carry. Some glitching, but nothing major. Good product overall.
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Has Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, lightweight and travels well. Have enjoyed using it.
I would recommend this to a friend Product is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a great item, just not for what I needed it for. I should of just got a laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that the Surface pro wasn't the perfect fit for you. We are happy to hear that you enjoy the Pro, and are here if you ever need any help or suggestions on how to make the device work more for your needs.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
just scratching the surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the longer lasting battery and the surface performance.
I would recommend this to a friend