Customer Ratings & Reviews
- Model:
- KJR-00001
- SKU:
- 6214650
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Surface Pro's portability, light weight, and long battery life. Many appreciate its performance and compact size, finding it powerful yet easy to travel with. However, some customers express concerns about the screen's durability and occasional malfunctions. The price point is also mentioned as a potential drawback for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great 2-in-1, LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is SOLID. I have been using now for over a month, and no issues. I love the flexibility and portability. One negative would be only 1 USB port, but got an Anker 4-port, slim design, and problem solved. Would definitely by again!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excellent experience with the community. The Surface Pro has an ultra portable design without sacrificing power. We're delighted that you noticed!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
New Surface Pro is a Dream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Surface Pro to replace my old Dell laptop for work. I can't believe I didn't upgrade sooner. This thing is sleek, fast and everything I need wrapped up into a decent-sized tablet. Would definitely recommend this to anyone!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for the great shout-out! We're thrilled you decided to give the Surface Pro a try! This device certainly packs quite a lot of power and speed into one compact design. We're glad you noticed!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Best Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy that I purchased my Microsoft Surface Pro! I initially didn't want to get a tablet but was surprised by how easily it transformed into a laptop. The size and weight of the computer make traveling really easy. Love it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Amilia,
We're so glad you decided to give the Surface Pro a try! We're thrilled we were able to surprise you with the powerful versatility of this machine. Traveling with the Surface Pro is easier than ever with its slim design, and ability to easily transform from tablet to laptop for all your needs.
Welcome to the Surface Family!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed, Weight
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface pro is wicked fast and feather light. It comes on in an instant. Used as a tablet it has the same shortcomings my earlier windows tablets had, not always dealing with web content as cleanly as an Android would.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gary,
Thanks for sharing your honest feedback. We're delighted you're loving the blazing fast speed and ultra portable design of Surface Pro. If you're looking for ways to improve your experience, our support team is always willing to lend a hand. Contact them here if you ever encounter any questions or concerns: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Performance, Portability
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped my Elitebook for this and couldn't be happier. Super portable, great performance, love the pen integration. i5 is plenty snappy for office, web and light photo editing. Highly recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're loving your Surface experience so far! The Surface Pro in combination with the Surface Pen is a fun and efficient addition to your day-to-day experience. We're glad you've been able to utilize this great feature. If you would like, check out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
We hope you continue to love discovering more about the Surface Pro!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Weight
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm completely in love with my new surface pro. I love how light it is, and I can take it anywhere. I can do so much with it. Surfing the web is fast, and doing homework is easy.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Screen
Can't live without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first tablet. I watch live TV. New movies. Im Taking two online courses and trading stocks. Runs like a champ. Good battery life. Touch keyboard could be improved. I would purchase pen and keyboard cover. Fast startup with facial recognition or pin
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you sharing your Surface Pro experience with the community. We're glad you're loving the versatility of this powerful two-in-one design. Whether you're hard at work, or kicking back and relaxing, the Surface Pro is perfect for accomplishing all your daily tasks, as well as brilliantly displaying your favorite binge-worthy shows! We hope you continue to enjoy all Surface Pro has to offer.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Weight
Great tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile, long battery life, very light, awesome display. The optional keyboard make this the ideal laptop replacement!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paul,
We're thrilled to hear you're loving your new Surface Pro! We're very proud to offer our customers a powerful two-in-one device, with accessories like the Surface Pro Type Cover to personalize each experience. Thanks for the shout-out!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Processor speed
Exceptionally versatile product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a huge Surface Pro fan since they first came out. Incredible speed, very user friendly and a brilliant picture!
I would recommend this to a friend - Cons mentioned:Screen
Awesome!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this, but im not sure why the screen would black out here and there. Its been like that ever since I purchased it in 2018. Besides that I really love this tablet and its design
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Good Laptop/Tablet for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has enough battery power to last me the whole day at school. Not only that, but the lightness of it makes it easy to carry around.
I would recommend this to a friend - Pros mentioned:Portability
really great for digital artist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im a graphic design student in my third year and was looking for a upgrade from my 400 dollar laptop from high school. I really wanted something that I could pick up and draw anywhere and still have the functionality of a laptop unlike the ipad pro. I paid for sketchable which was like 20 bucks for life and it works great. I would definitely recommend this if your serious about drawing on it. the only complaints i have are minor like the battery i wish was a bit better and the magnet for the stylus but besides that its pretty solid.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Pro a try! We're delighted to hear this has been the perfect fit for your artwork. We love seeing our customers use the customers get creative. If you would like, check out our tips for optimizing your Surface's battery life here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
We hope you continue to love creating on Surface!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Weight
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my stepdaughter, who starts college in the fall. It is everything she needs and more!! Lightweight with a long lasting battery!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
The Surface Pro is fantastic for students! With accessories like the Surface Pen, they can take notes, but without all the paper. It's easier than ever for students to stay organized with a lighter load to carry.
Congratulations to your stepdaughter for taking the next step in her education!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Portability
Continuing to enjoy my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. This is exactly what I need - a powerful-enough device that has excellent portability and battery life. 10/10.
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent Tablet / PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a surface for a very long time, but finally was able to justify the purchase. What really shocked me was how fast this thing was. I expected it to move quickly with an i5 and a SSD, but honestly it's faster than expected. I love that it's got a USB port, which allows me to do some things my iPad never could, and that it's a real windows PC, which will allow me to retire my laptop at the same time. What really surprised me was the quality of the keyboard/trackpad, and how securely it connected. It isn't completely as good as a real keyboard but it's light years ahead of cheap keyboards and tablet-centric ones. The trackpad on it is sensitive and only outshined by a mac trackpad IMO.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you have been pleasantly surprised with the impressive performance of the Surface Pro. We're proud to offer our customers this powerful two-in-one device that performs as not only an excellent tablet, but a fully equipped laptop. Thanks for telling the community about your great experience!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Weight
Great work computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has worked amazingly for me as far as allowing me to type up all of my documents for class. It is easy to move, light to carry, and I love the ease of moving from computer to tablet.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Lightning fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Surface Pro is lightning fast doing any task like opening web pages or opening documents. Its paper light and sleek
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
Thanks for shouting-out some of your favorite features of the Surface Pro! The blazing speed of the Intel Core i5 processor is a powerful addition to this fantastic machine. We're glad you have been loving your Surface experience!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Processor speed
Very fast and user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer! Everything is so fast and easy to use. Still setting things up but really enjoying it. :-)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're loving your Surface experience so far! To help you along, we have some tips and tricks to help you get to know your device even more. Check them out here: https://support.microsoft.com/en-us/help/4023435.
Thanks for giving the Surface Pro a try!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Processor speed
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 in 1 fast processor portability is a must now a days and this exceed my expectations great tablet and computer
I would recommend this to a friend - Pros mentioned:Weight
laptop that fits your needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Surface Pro. Small but yet does all the work of a regular laptop. Very light and convenient.
I would recommend this to a friend